NEW JOBS AT MTN ZAMBIA - CLOSING DATE 26 APRIL 2017

Job Title: VAS Engineer

Responsibilities

• Coordinate the VAS partners and third party application vendors.
• Coordination of convergence systems, postpaid billing and VAS.
• Monitoring performance indicator for billing and VAS nodes.
• Manage the design, development and installation of application enhancements and upgrades.
• Analyze documentation and technical specifications of any new applications.
• Ensure compliance of internal SLA between the billing/VAS section and the business.
• Collaborate with analysts, designers and system owners in the testing of new software programs and applications

Job Title: Product Analyst

Responsibilities

• Participate in developing new products and services, portal and device.
• Participate in project life cycle from new product research, modelling, implementation and ongoing product evaluation.
• Facilitate accurate data analysis and reporting on performance update, project deliverables, quality, cost, time etc.
• Drive continuous improvements, identify trends/patterns pertaining to customer requests and needs to improve
  Provide regular and adhoc analysis and reports

Candidates Requirements

• BSc Degree in IT/Software Engineering
• ITIL Certification
• CCNA & Certification in project Management
• Experience in telecoms billing/VAS added advantage

Job Title: Applications Support Engineer

Responsibilities

• Work with the team and to deliver data products and provide business insights through data analysis.
• Carry out customer analytics required for execution of offers.
• Ensure compliance of internal SLA between application team and business.
• Identify, analyze, and interpret trends or patterns in complex data sets.
• Support marketing sections and in the execution of data analyses.
• Carry out detailed data mining, reporting, and delivering market/trend analyses to the business.
• Extract data from various applications and systems, manipulates and explores data, produce analyses using Microsoft Access, Excel, SAS/SQL, etc.
• Independently research, organise and analyse technical information and prepare reports & recommendations

Candidates Requirements

• Bachelor’s Degree e.g. B Sc. or Business qualification or equivalent
• At least 2 years experience of Data Mining, SQL
• At least 2 years experience in a similar management position, in dynamic and fast-moving industries
• Advanced knowledge of Excel
• Data Analysis
• Troubleshooting, analytical, logical, critical thinking and problem solving abilities

Applications should be e-mailed to jobs.zm@mtn.com.  Please indicate the job title in the subject of you e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered or posted applications will not be accepted and closing date for accepting applications is 26/04/2017.

JOBS AT AIRTEL ZAMBIA , DEADLINE 21 APRIL 2017

Financial Reporting Manager

DEPARTMENT: Finance
VACANCY: Financial Reporting Manager
LEVEL: Senior Manager
LOCATION: Lusaka

JOB PURPOSE
To comply with statutory requirements of reporting financial performance of Airtel Networks Zambia under IFRS.

MPBN Senior Engineer

DEPARTMENT: Networks
VACANCY: MPBN Senior Engineer
LEVEL: Senior Engineer
LOCATION: Lusaka

JOB PURPOSE:
Responsible for applying ISP Design and Backbone Routing principles and procedures to design MPBN and other IP networks. The role holder will also operate, troubleshoot and resolve issues that may from time to time arise in Airtel IP networks while ensuring that best practices are followed and timely reporting on performance is carried out by the managed services partners.

Sales and Distribution Director

DEPARTMENT: Sales and Distribution
VACANCY: Sales and Distribution Director
LEVEL: Director
LOCATION: Lusaka

JOB PURPOSE
Conceive, develop and execute the Sales & Distribution strategy for Zambia that would result in achieving incremental customer market share (CMS) and revenue market share (RMS) leadership in Zambia. This will come in the form of retail penetration, channel appointment, management, engagement and enhanced market coverage. The incumbent will partner with the Chief Commercial Officer in strategizing and rolling out transformational initiatives in Sales and routes to market that would result in a sustainable competitive advantage for Airtel in Zambia.

Legal and Regulatory Manager

DEPARTMENT: MD’s Office
VACANCY: Legal and Regulatory Manager
LEVEL: Senior Manager
LOCATION: Lusaka

JOB PURPOSE
Managing the Contracts and Litigation aspects concerning the organization and protecting against risk to ensure minimal penal sanctions and litigious and other exposure to the Company and its Board of Directors. Supporting the Legal and Regulatory Director in the provision of legal advice to the Board and the organization and custodian of legal and regulatory documentation on behalf of the Company.

VAS Engineer

DEPARTMENT: Networks
VACANCY: VAS Engineer
LEVEL: Senior Engineer
LOCATION: Lusaka

JOB PURPOSE
The VAS performance Engineer for Airtel Zambia is responsible for the end to end quality, reporting, partner management and ensuring continuous performance of overall Network Quality as per set KPI’s

CLOSING DATE

Suitable candidates are required to send their application & Curriculum vitae to jobs@zm.airtel.com. Closing date for applications is Friday, 21st April, 2017.

Please note that due to the high volume of applications, only shortlisted candidates will contacted.

Payroll Coordinator - Zambia National Commercial Bank

Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Finance Division under the Finance Payroll Department at Head Office.

PAYROLL COORDINATOR (X1)

JOB PURPOSE

To ensure that employee salaries and payroll payments are paid accurately and timeously in accordance with the Bank’s payroll procedures and policies.

Under the supervision of the Accountant Payroll, the following are among the job key responsibilities:-

• Compiling payroll inputs so as to ensure that all payroll payments have supporting documentation and are processed in adherence to payroll procedures.
• Capturing all inputs into the payroll system and checking the input versus data captured for accuracy.
• Preparation of monthly payrolls for Staff, Management and Executives to produce Bank salary schedules, payroll reports and payslips.
• Ensure payment of salaries and wages is done on the designated pay day.
• Preparation of all pension and tax schedules to ensure that payables remits payments on time.
• Preparation of payroll audit schedules and assisting internal and external auditors during audit.
• Ensuring that all salary related queries that might arise are dealt with promptly.
• Ensure that all payroll payments are reconciled.
• Resolve all payroll related queries from staff.
• Filing of all payroll documents to ensure ease of access and audit readiness.

• All other tasks or responsibilities as maybe assigned by management.

INTERNAL/EXTERNAL CONTACT

• External: Internal and External Auditors, ZRA, NAPSA

• Internal: All divisions

QUALIFICATIONS AND EXPERIENCE

• Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects
• Diploma in accounts or related field
• At least three to five (3-5) years experience

JOB CORE COMPETENCIES

• Attention to detail
• Customer service orientation
• Advanced ERP skills /Payroll system proficiency
• Data entry
• Numeracy skills

APPLICATION PROCEDURE

All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to vacancies@zanaco.co.zm no later than Friday, 14th April 2017.

Kindly note that you do not need to send us copies of your qualification certificates at this point.

ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.

THE CHIEF HUMAN RESOURCE & TRAINING OFFICER

HUMAN RESOURCES AND TRAINING DIVISION

ZAMABIA NATIONAL COMMERCIAL BANK PLC

HEAD OFFICE

P.O.BOX 33611

LUSAKA

Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply)

Deposit Sales Specialist - Zambia National Commercial Bank

Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Division under the Retail Banking Department at Head Office:-

DEPOSIT SALES SPECIALIST (X1)

JOB PURPOSE

Primarily accountable for executing balance sheet performance on liabilities, providing key enablers to the frontlines success in driving individual deposit product sales. Owns overall Profit & Loss (P&L) for all retail deposit products and drives initiatives required to achieve deposits product marketing and sales strategy.

Under the supervision of the Head Retail Product Sales, the following are among the Job Key Responsibilities:-

• To develop and execute the deposit product sales strategy
• To enable deposit product sales through staff banking proposition
• To drive the marketing strategy complimenting all deposit product sales
• To nurture 3rd party partnerships that drive our deposit product dominance
• To Implement initiatives to stem balance sheet leakages, e.g., anti-attrition unit
• To drive product utilization across all client segments
• To actively manage retail balance sheet to ensure optimization of returns
• To deliver on retail products performance standards covering liabilities
• To ensure delivery of optimal product mix and risk weighted returns
• To expand market share through product sales volumes
• To set performance targets for the year i.e. number of funded counts and sales implementation
• To monitor individual product profitability
• To conduct competitor analysis
• To conduct weekly sales drills – budget vs. weekly performance
• To monitor account through put per product – product contribution to portfolio
• To propose and implement sales interventions per cluster, product mix and uptake
• To perform lead role for all retail sales promotions, events and leads
• To come up with tactical approaches to assist the sales team to be ahead of targets
• To ensure hands on weekly conversations with sales leads – leading and lagging indicators
• To achieve the set targets in order to maximize the retail banking profitability
• To provide weekly accounts sales dashboards/trends and highlights to Head Retail Banking

• To ensure customer retention through cross selling, sales promotions, out-marketing calls, presentations and conversion of wholesale retail opportunities i.e. salary accounts, teachers accounts, pensions
• To ensure adherence to customer complaints resolution and escalation in a timely and effective manner
• To use voice of frontline to address pain points
• To conduct training for customer facing staff e.g. product knowledge, sales, complaints handling, process, operations, controls etc.

• To agree targets with team members, monitor performance and performance reviews for team members as per stipulated guidelines.

INTERNAL/EXTERNAL CONTACT

• External: Local Regulators on statutory matters
• Internal: All Divisions

QUALIFICATIONS AND EXPERIENCE

• Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects

• University Degree in relevant subject
• Diploma in Banking or Finance will be an added advantage
• At least three (3) years banking management experience
• Understanding of Retail Banking products and account opening, KYC Requirements.
• Understanding of relevant legislation e.g. KYC, Anti - Money laundering, Banking code.
• Understanding of people policies and processes
• Demonstrated complaint handling and skills certifications

JOB CORE COMPETENCIES

• Verbal and written communication
• Delighting customers
• Networking/Liaison
• Persuading and selling
• Drive for results
• Analytical thinking

• Team work

APPLICATION PROCEDURE

All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to vacancies@zanaco.co.zm no later than Friday, 14th April 2017.

Kindly note that you do not need to send us copies of your qualification certificates at this point.

ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.

THE CHIEF HUMAN RESOURCE & TRAINING OFFICER

HUMAN RESOURCES AND TRAINING DIVISION

ZAMABIA NATIONAL COMMERCIAL BANK PLC

HEAD OFFICE

P.O.BOX 33611

LUSAKA

Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply)