Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Operations Division under the Information Technology Department at Head Office:-
SYSTEMS ANALYST: POS & PROVIEW (X1)
JOB PURPOSE
To deploy, maintain, monitor, secure and support all the Point of Sale (POS) terminals and applications used by business units in Branch, Merchant & Agent Banking. To ensure availability of POS services is upheld through participation in the support, maintenance, enhancing business processes and procedures that are driven by IT and other stakeholders.
Under the supervision of the ATM & POS Support Specialist, the following are among the Job Key Responsibilities:-
- Facilitate successful installation of POS software applications, networking and security functionality.
- Ensure all pertinent documentation prior to installation of POS application is in place.
- Installation, configuration and maintenance of new and existing POS terminals.
- Ensure Veri center has up to date applications for Agent Banking, Card Operations and Merchant services for all POS terminal types in use by the Bank.
- Ensuring proper change control procedures are followed for any new installations or software changes/enhancements.
- Ensure proper terminal management processes and procedures are adhered to.
- Participate in the planning and implementation of new upcoming projects.
- Ensure the report server for Card Operations is ready for their daily operations – report generation.
- Monitor and ensure systems availability of Postilion Systems, Postcard, Postilion Office, Stratus Server, Veri Centre, Edit package, Live Xapit Everest, Backup Xapit Everest, DR Xapit Everest, EDL and SMS Server.
- Ensure replication of data to the DR server is working.
- Ensure system process and procedures are adhered to for ATMs, Postilion, Xapit, POS, FCUBS – Cards, SMS notifications, BCP and DRP.
- Any other responsibilities that maybe assigned by management.
INTERNAL/EXTERNAL CONTACT
- External: Vendors, Merchants
- Internal: All Divisions
QUALIFICATIONS AND EXPERIENCE
- Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects
- University Degree in Computer Science or other related subject• At least two – three (2–3) years’ experience in deploying and implementing EFT solutions – both remotely and on-site, POS included
- One-two (1-2) years banking experience is an added advantage• Database Management skills especially in MS SQL and MySQL. Certification is an added advantage• Operating System management, Windows Operating system, Linux Operating systems• Knowledge of configuring Networks• Knowledge of general EFTs is a must• Knowledge of programming language is a must• Knowledge of Postilion is an added advantage• Knowledge of POS configuration and installation is an added advantage• Must have excellent analytical SQL Skills
JOB CORE COMPETENCIES
- Planning skills
- Systems Analytical skills
- Communication skills
- Problem solving
- Customer service orientation
- Drive for results
- Technical troubleshooting and reverse engineering abilities
APPLICATION PROCEDURE
All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to vacancies@zanaco.co.zm no later than Sunday, 19th March 2017.
Kindly note that you do not need to send us copies of your qualification certificates at this point.
ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.
THE CHIEF HUMAN RESOURCE & TRAINING OFFICER
HUMAN RESOURCES AND TRAINING DIVISION
ZAMABIA NATIONAL COMMERCIAL BANK PLC
HEAD OFFICE
P.O.BOX 33611
LUSAKA
Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).
