Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Operations Division under the Payments & Loan Centre Department at Head Office:
DOMESTIC PAYMENTS ASSISTANT COORDINATOR
JOB PURPOSE
To efficiently process all items in masked amount keying, codeline corrections and full amount rekey queues to facilitate timely debiting of customer accounts via Sybrin /Fcubs interface. To efficiently process CTS scanned cheques by branches and file them in an orderly manner for easy retrieval.
Under the supervision of the Codeline, YUFIG & Archival Authorisation Analyst, the following are among the job key responsibilities:-
- Processing incoming Yufig messages from other banks via fax/email by forwarding to respective Zanaco branches.
- Processing outgoing Yufig messages received from branches via fax /email to other banks.
- Filing of incoming and outgoing yufig messages.
- Preparation of yufig messages for auto unpaid cheques.
- Resolution of queries logged on sysaid and via emails within Service Level Agreements.
- Archival of paid Cheque Truncation System (CTS) cheques submitted by branches.
- Verification of excel listings received from branches for scanned CTS cheques.
- Proper filing of physical CTS cheques received from branches.
- Making follow ups with branches were cheques are listed but not delivered.
- Indexing of box files preparation and delivery of box files to data centre.
- Any other responsibilities as maybe assigned by Management.
INTERNAL/EXTERNAL CONTACT
- External: All local commercial banks, Sybrin, ZECH, BAZ.
- Internal: All divisions.
QUALIFICATIONS AND EXPERIENCE
- Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects.
- Diploma in Banking or a related field.
- At least two to three (2-3) years working experience.
- ACCA/ZICA is an added advantage.
- One-two (1-2) years’ experience working in a bank is an added advantage.
JOB CORE COMPETENCIES
- Attention to detail.
- Analytical thinking.
- Interpersonal Skills.
- Delighting Customers/Customer service orientation.
- Accountability.
- Drive for results.
- Problem solving.
- Teamwork.
- System Technical Expertise.
APPLICATION PROCEDURE
All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to vacancies@zanaco.co.zm no later than Thursday, 29th June 2017.
ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.
Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).
