Jhpiego is an international, non-profit health organization affiliated with The Johns Hopkins University. For 40 years in East and Southern Africa, Jhpiego has empowered front-line health workers by designing and implementing effective, low-cost, hands-on solutions that strengthen the delivery of health care services, following the household-to-hospital continuum of care. Jhpiego partners with organizations from the community to the national levels, building sustainable, local capacity through advocacy, policy development, human resources for health and quality and performance improvement approaches.
Jhpiego invites applications for the following positions to be based in Choma. All successful candidates selected for these positions will be subject to a pre-employment background check. Jhpiego offers competitive salaries and a comprehensive employee benefits package. Jhpiego is an Affirmative Action/Equal Opportunity Employer.
» PROVINCIAL MONITORING, EVALUATION AND RESEARCH OFFICER
Overview: The Provincial Monitoring, Evaluation and Research Officer is responsible for the implementation of the project’s M&E plan and in-service training M&E system in targeted districts; ensure quality and coordination of all M&E capacity-building activities; work closely with the provincial and district M&E staff of the MOHMCD to improve the quality, completeness and timeliness of reporting; facilitate analysis and use of information for decision-making and feedback at all levels.
* Work with provincial and district ministry counterparts with guidance from the project’s Monitoring ,Evaluation and Research Advisor to implement the in-service training M&E system including identifying and engaging ministry counterparts to interpret training data to develop or modify training plans
* With support from Strategic Information Technical Advisor and the Provincial Monitoring and Evaluation Officer will lead the provincial and district efforts to improve the use of Electronic Health Record.
* Prepare and lead the implementation of the project’s provincial M&E plan.
* Work with the Provincial Technical Officer and with support from Strategic Information and the Monitoring, Evaluation and Research Advisor to establish mentors for quality improvement for data use (QIDU) and the Electronic Health Record.
* Work with Provincial Learning and Education Coordinator to schedule and document results of routine M&E mentorship visits.
* Provide support to assigned pre-service institutions as they incorporate Electronic Health Record and QIDU into the training curriculum.
* Responsible for updating and managing all the training information from assigned district in Training Information Management System/TrainSmart.
* Conduct routine project performance monitoring: collection, compilation, analysis, reporting and use of data for ongoing improvements in program implementation.
* Conduct data quality audits as necessary.
* Contribute to preparation of donor reports by preparing provincial reports.
* Conduct assigned tasks for research activities that are part of the project’s workplans.
Overview: The Provincial Monitoring, Evaluation and Research Officer is responsible for the implementation of the project’s M&E plan and in-service training M&E system in targeted districts; ensure quality and coordination of all M&E capacity-building activities; work closely with the provincial and district M&E staff of the MOHMCD to improve the quality, completeness and timeliness of reporting; facilitate analysis and use of information for decision-making and feedback at all levels.
* Work with provincial and district ministry counterparts with guidance from the project’s Monitoring ,Evaluation and Research Advisor to implement the in-service training M&E system including identifying and engaging ministry counterparts to interpret training data to develop or modify training plans
* With support from Strategic Information Technical Advisor and the Provincial Monitoring and Evaluation Officer will lead the provincial and district efforts to improve the use of Electronic Health Record.
* Prepare and lead the implementation of the project’s provincial M&E plan.
* Work with the Provincial Technical Officer and with support from Strategic Information and the Monitoring, Evaluation and Research Advisor to establish mentors for quality improvement for data use (QIDU) and the Electronic Health Record.
* Work with Provincial Learning and Education Coordinator to schedule and document results of routine M&E mentorship visits.
* Provide support to assigned pre-service institutions as they incorporate Electronic Health Record and QIDU into the training curriculum.
* Responsible for updating and managing all the training information from assigned district in Training Information Management System/TrainSmart.
* Conduct routine project performance monitoring: collection, compilation, analysis, reporting and use of data for ongoing improvements in program implementation.
* Conduct data quality audits as necessary.
* Contribute to preparation of donor reports by preparing provincial reports.
* Conduct assigned tasks for research activities that are part of the project’s workplans.
Required Qualifications:
* Bachelor’s Degree in public health or related field or equivalent experience.
* Not less than five years work experience in monitoring and evaluating health and/or development programs.
* Strong background in research methods and experience in the design, conduct and analysis of research studies (quantitative and qualitative).
* Familiar with the Zambian Health Management Information System and other MOH M&E systems.
* Demonstrated experience with SmartCare; SmartCare trainer preferred.
* Experience and understanding of the PEPFAR framework and reporting system.
* Experience in designing/writing, reviewing and/or editing M&E data for donor reporting and presentations
* Excellent writing and communications skills
* Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to achieve desired results.
* Excellent interpersonal, leadership, writing and oral presentation skills.
* Ability to process and analyze data from computer-based health informatics applications including Microsoft ACCESS and one or more of the following statistical software packages: SPSS, Epi-Info, Stata.
* Bachelor’s Degree in public health or related field or equivalent experience.
* Not less than five years work experience in monitoring and evaluating health and/or development programs.
* Strong background in research methods and experience in the design, conduct and analysis of research studies (quantitative and qualitative).
* Familiar with the Zambian Health Management Information System and other MOH M&E systems.
* Demonstrated experience with SmartCare; SmartCare trainer preferred.
* Experience and understanding of the PEPFAR framework and reporting system.
* Experience in designing/writing, reviewing and/or editing M&E data for donor reporting and presentations
* Excellent writing and communications skills
* Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to achieve desired results.
* Excellent interpersonal, leadership, writing and oral presentation skills.
* Ability to process and analyze data from computer-based health informatics applications including Microsoft ACCESS and one or more of the following statistical software packages: SPSS, Epi-Info, Stata.
» PROVINCIAL LEARNING AND EDUCATION TECHNICAL OFFICER The Provincial Technical Officer with guidance from Provincial Coordinator and project headquarters will lead implementation of the on-site clinical mentorship of the in-service training system at the district level.
Responsibilities:
* Provide clinical/technical leadership at provincial and district level in comprehensive HIV/AIDS services including adult and pediatric care and treatment, diagnosis and management of TB, counseling and testing.
* With support from the Provincial Learning and Education Coordinator and project headquarters leads effort to operationalize on-site clinical mentorship component of the in-service training system.
* Liaise with other implementing partners in target districts to coordinate activities.
* Provide support as needed to pre-service institutions to incorporate curriculum changes, including orienting faculty to changes in treatment protocols.
* Identify and train candidate mentors.
* Working with the ministry counterparts and provincial project staff, develop and monitor scheduled mentorship visits while ensuring all priority clinical topics are adequately covered.
* Accompany mentors during onsite visits to ensure quality and provide onsite coaching.
* Organize routine updates for mentors to maintain clinical and mentorship skills.
* Ensure mentorship visits are documented and entered into M&E system.
* Working with the Provincial Learning and Education Coordinator to schedule and implement Observed Structured Clinical Exams (OSCE) in target districts.
* Provide clinical/technical leadership at provincial and district level in comprehensive HIV/AIDS services including adult and pediatric care and treatment, diagnosis and management of TB, counseling and testing.
* With support from the Provincial Learning and Education Coordinator and project headquarters leads effort to operationalize on-site clinical mentorship component of the in-service training system.
* Liaise with other implementing partners in target districts to coordinate activities.
* Provide support as needed to pre-service institutions to incorporate curriculum changes, including orienting faculty to changes in treatment protocols.
* Identify and train candidate mentors.
* Working with the ministry counterparts and provincial project staff, develop and monitor scheduled mentorship visits while ensuring all priority clinical topics are adequately covered.
* Accompany mentors during onsite visits to ensure quality and provide onsite coaching.
* Organize routine updates for mentors to maintain clinical and mentorship skills.
* Ensure mentorship visits are documented and entered into M&E system.
* Working with the Provincial Learning and Education Coordinator to schedule and implement Observed Structured Clinical Exams (OSCE) in target districts.
Required Qualifications:
* Degree/Diploma in Clinical medicine and/or nursing.
* At least three years’ experience in successful field implementation and management of programs in at least two of the following HIV/AIDS areas: adult care and treatment, pediatric care and treatment, prevention of mother to child transmission, tuberculosis care and treatment, counseling and testing.
* District and/or Provincial-level work experience in Zambia and solid relationships with the health sector.
* Competency in training and education of health providers; Possession of Jhpiego trainer experience is an added advantage.
* Proven leadership skills and expertise in implementation and management.
* Demonstrated project management experience in planning and scheduling.
* Excellent interpersonal, leadership, writing and oral presentation skills.
* Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform.
* Fluency in English.
* Knowledge of PEPFAR regulations and indicators.
* Experience implementing CDC-funded projects preferred.
* Degree/Diploma in Clinical medicine and/or nursing.
* At least three years’ experience in successful field implementation and management of programs in at least two of the following HIV/AIDS areas: adult care and treatment, pediatric care and treatment, prevention of mother to child transmission, tuberculosis care and treatment, counseling and testing.
* District and/or Provincial-level work experience in Zambia and solid relationships with the health sector.
* Competency in training and education of health providers; Possession of Jhpiego trainer experience is an added advantage.
* Proven leadership skills and expertise in implementation and management.
* Demonstrated project management experience in planning and scheduling.
* Excellent interpersonal, leadership, writing and oral presentation skills.
* Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform.
* Fluency in English.
* Knowledge of PEPFAR regulations and indicators.
* Experience implementing CDC-funded projects preferred.
» RECEPTIONIST Overview: The Receptionist will provide front desk services to the internal and external customers and general administrative assistance to the Field Office staff.
Responsibilities
* Provide support to Field staff in the office and ensure efficient and prompt operation of the reception and front office in general.
* Manage the switchboard/phone system and ensuring that all phone problems are rectified promptly in liaison with the Office Manager.
* Maintain a telephone log indicating all international and cell calls made through the reception and ensure that the Jhpiego phone policy is adhered to.
* Also maintain a telephone contact list with phone contact information for all Jhpiego partners, stakeholders and others associated with the program.
* Ensure that the reception area is clean and promptly receive and assist visitors.
* Ensure that all in-coming mail and deliveries are correctly distributed and in a timely manner.
* Maintain office petty cash fund and make payments for small purchases as authorized under the petty cash policies, fully document all petty cash disbursements and request for petty cash replenishment on a timely basis.
* Assist in setting up of office conference room and other logistics prior to meetings/training events. Also arrange for refreshments as required.
* Provide regular guidance/feedback to the Office Manager on issues related to the reception/front office.
* Ensure various deliveries to the office including newspapers, water and verify the specific invoices for payment.
* Provide support to Field staff in the office and ensure efficient and prompt operation of the reception and front office in general.
* Manage the switchboard/phone system and ensuring that all phone problems are rectified promptly in liaison with the Office Manager.
* Maintain a telephone log indicating all international and cell calls made through the reception and ensure that the Jhpiego phone policy is adhered to.
* Also maintain a telephone contact list with phone contact information for all Jhpiego partners, stakeholders and others associated with the program.
* Ensure that the reception area is clean and promptly receive and assist visitors.
* Ensure that all in-coming mail and deliveries are correctly distributed and in a timely manner.
* Maintain office petty cash fund and make payments for small purchases as authorized under the petty cash policies, fully document all petty cash disbursements and request for petty cash replenishment on a timely basis.
* Assist in setting up of office conference room and other logistics prior to meetings/training events. Also arrange for refreshments as required.
* Provide regular guidance/feedback to the Office Manager on issues related to the reception/front office.
* Ensure various deliveries to the office including newspapers, water and verify the specific invoices for payment.
Required qualifications
* Advanced Diploma/ Diploma in Business Management or related field.
* Have minimum 3 years’ experience in a busy office.
* Knowledge of US Government regulations preferred.
* Customer relationship management/ office administration.
* Experience working in a diverse organization.
* Demonstrated experience in writing letters, taking minutes at meetings, and also in working with excel.
* Analytical, problem solving or decision making skills within the sphere of operations.
* Effective verbal and listening communications skills.
* Computer skills including the ability to use spreadsheet, PowerPoint, and word processing programs at a highly proficient level.
* Ability to keep information confidential.
* Demonstrate multi-tasking abilities.
* Choma candidates will be given preference.
* Advanced Diploma/ Diploma in Business Management or related field.
* Have minimum 3 years’ experience in a busy office.
* Knowledge of US Government regulations preferred.
* Customer relationship management/ office administration.
* Experience working in a diverse organization.
* Demonstrated experience in writing letters, taking minutes at meetings, and also in working with excel.
* Analytical, problem solving or decision making skills within the sphere of operations.
* Effective verbal and listening communications skills.
* Computer skills including the ability to use spreadsheet, PowerPoint, and word processing programs at a highly proficient level.
* Ability to keep information confidential.
* Demonstrate multi-tasking abilities.
* Choma candidates will be given preference.
» OFFICE MANAGER Overview: The Field Office Manager will provide oversight to all administrative aspects of Jhpiego’s Field office. S/he will coordinate the overall Office Administration (management) by ensuring the existence of robust systems, policies and procedures that support the existence of an optimally and efficiently functioning field office.
Responsibilities
* Oversee the implementation of Administrative operating systems for the Choma office, compatible with JHU/Jhpiego and USG Guidelines.
* Ensure delivery of adequate, timely administrative support to technical operations.
* Plan field activities and identify logistics support needed with program staff.
* Maintain the field office imprest and ensure that the office has adequate supplies of stationary.
* Ensure management of the telephone and review monthly telephone bills for payment in liaison with the Receptionist.
* Manage and ensure maintenance of office equipment and furnishings of the field office.
* Implement the inventory system for the field office.
* Ensure that the asset and Inventory register is maintained and that all assets are comprehensively insured.
* Provide oversight over field vehicles, including refueling. Work with the Administrative Assistant- Transport and Logistics as regards repairs and maintenance of the vehicles.
* Serve as the contact and liaison person for field based vendors and contractors.
* Manage the maintenance and repair of all office buildings.
* Work with IT in ensuring that all office equipment are sufficient, working and adequate to support all offices.
* Replenish the First Aid Box with all the necessary drugs and ensure that all required drugs are available at all times.
* Oversee the implementation of Administrative operating systems for the Choma office, compatible with JHU/Jhpiego and USG Guidelines.
* Ensure delivery of adequate, timely administrative support to technical operations.
* Plan field activities and identify logistics support needed with program staff.
* Maintain the field office imprest and ensure that the office has adequate supplies of stationary.
* Ensure management of the telephone and review monthly telephone bills for payment in liaison with the Receptionist.
* Manage and ensure maintenance of office equipment and furnishings of the field office.
* Implement the inventory system for the field office.
* Ensure that the asset and Inventory register is maintained and that all assets are comprehensively insured.
* Provide oversight over field vehicles, including refueling. Work with the Administrative Assistant- Transport and Logistics as regards repairs and maintenance of the vehicles.
* Serve as the contact and liaison person for field based vendors and contractors.
* Manage the maintenance and repair of all office buildings.
* Work with IT in ensuring that all office equipment are sufficient, working and adequate to support all offices.
* Replenish the First Aid Box with all the necessary drugs and ensure that all required drugs are available at all times.
Required Qualifications
* Advanced Diploma in Business Administration, Social Sciences or any other related discipline.
* Membership of a recognized professional Management body.
* Minimum of 3 years’ experience in Administration/ Management, working in similar positions with International NGOs strongly preferred.
* Ability to write concisely and clearly and to communicate professionally to staff at all levels and instill a relationship of trust.
* A team player, able to work with minimal supervision.
* Excellent communication and interpersonal skills to work in a multi-disciplinary team setup.
* Demonstrated supervisory skills.
* Flexible, attention to detail.
* Advanced Diploma in Business Administration, Social Sciences or any other related discipline.
* Membership of a recognized professional Management body.
* Minimum of 3 years’ experience in Administration/ Management, working in similar positions with International NGOs strongly preferred.
* Ability to write concisely and clearly and to communicate professionally to staff at all levels and instill a relationship of trust.
* A team player, able to work with minimal supervision.
* Excellent communication and interpersonal skills to work in a multi-disciplinary team setup.
* Demonstrated supervisory skills.
* Flexible, attention to detail.
» OFFICE ASSISTANT/CLEANER
The Office Assistant will provide for Jhpiego office to ensure smooth running of the office in Choma. The Office Assistant /Cleaner is expected to be flexible and work longer than office hours. S/he is expected to report to work early in order to clean, maintain and assist with office duties.
The Office Assistant will provide for Jhpiego office to ensure smooth running of the office in Choma. The Office Assistant /Cleaner is expected to be flexible and work longer than office hours. S/he is expected to report to work early in order to clean, maintain and assist with office duties.
Responsibilities:
* Clean the offices, toilets, common areas and surroundings daily and maintaining general cleanliness during office hours.
* Ensure both kitchens are well maintained – clean and neat; arranging the cupboards and maintain clean kitchen towels.
* Assist in making photocopies of documents, letters, training materials and assist with other copying needs. Binding photocopied documents as necessary.
* Set up of the office conference room as well as refreshments for meetings as required.
* Maintain kitchen supplies and toiletries.
* Ensure that garbage is collected and disposed of.
* Maintain lawns and plants by ensuring regular watering and checking against pests.
* Ensure that offices are opened in the mornings and are securely locked in the evenings.
* Assist the Administrative Assistant when necessary: Answer the telephone, forwards calls, provide phone assistance for outgoing calls, and ensuring messages are taken clearly and accurately. Receive visitors and direct them as necessary and maintain reception area.
* Clean the offices, toilets, common areas and surroundings daily and maintaining general cleanliness during office hours.
* Ensure both kitchens are well maintained – clean and neat; arranging the cupboards and maintain clean kitchen towels.
* Assist in making photocopies of documents, letters, training materials and assist with other copying needs. Binding photocopied documents as necessary.
* Set up of the office conference room as well as refreshments for meetings as required.
* Maintain kitchen supplies and toiletries.
* Ensure that garbage is collected and disposed of.
* Maintain lawns and plants by ensuring regular watering and checking against pests.
* Ensure that offices are opened in the mornings and are securely locked in the evenings.
* Assist the Administrative Assistant when necessary: Answer the telephone, forwards calls, provide phone assistance for outgoing calls, and ensuring messages are taken clearly and accurately. Receive visitors and direct them as necessary and maintain reception area.
Required Qualifications
* Grade 12 Certificate
* Be able to prioritize tasks to ensure that time and office resources are optimized
* Work experience in similar position will be an added advantage
* Must be honest and polite
* Flexible and able to handle multiple tasks
* Willing to work long hours as need arises
* Ability to work with minimum supervision, be responsive, proactive and self-motivated
* Choma candidates will be given preference
* Grade 12 Certificate
* Be able to prioritize tasks to ensure that time and office resources are optimized
* Work experience in similar position will be an added advantage
* Must be honest and polite
* Flexible and able to handle multiple tasks
* Willing to work long hours as need arises
* Ability to work with minimum supervision, be responsive, proactive and self-motivated
* Choma candidates will be given preference
To apply, please send your application letter and curriculum vitae to Zambiajobs@Jhpiego.org
Closing date is 23rd October, 2015.
