Job Title: Enterprise Account Coordinator (Chingola)
Responsibilities
Identify new channels in the segment to increase sales and activations
In depth analysis and understanding of the allocated segment
Optimization of sales and penetration into key corporate accounts
Conduct customer needs analysis to ensure customer satisfaction and optimum revenue levels are achieved
Locate all prospective customer on the territory by effective planning
Provide liaison with the relevant departments of the firm to ensure consistent quality services to corporate clients
Provide feedback to the supervisor regarding competitors’ total marketing and sales activities
Effective management of existing customers to ensure retention, identify up sell opportunities and reduce churn.
Requirements
Business/Marketing or equivalent professional Diploma
2 years’ experience in a marketing or customer care environment.
In-depth understanding of the mobile telecoms and ISP industries will be an added advantage
Contact HR jobs: jobs.ZM@mtn.com
Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document.
Hand delivered or posted applications will not be accepted.
* Note that only shortlisted candidates will be contacted.
Closing Date: 16/01/2017
Responsibilities
Identify new channels in the segment to increase sales and activations
In depth analysis and understanding of the allocated segment
Optimization of sales and penetration into key corporate accounts
Conduct customer needs analysis to ensure customer satisfaction and optimum revenue levels are achieved
Locate all prospective customer on the territory by effective planning
Provide liaison with the relevant departments of the firm to ensure consistent quality services to corporate clients
Provide feedback to the supervisor regarding competitors’ total marketing and sales activities
Effective management of existing customers to ensure retention, identify up sell opportunities and reduce churn.
Requirements
Business/Marketing or equivalent professional Diploma
2 years’ experience in a marketing or customer care environment.
In-depth understanding of the mobile telecoms and ISP industries will be an added advantage
Contact HR jobs: jobs.ZM@mtn.com
Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document.
Hand delivered or posted applications will not be accepted.
* Note that only shortlisted candidates will be contacted.
Closing Date: 16/01/2017
