Human Resource and Administration Officer , BioCarbon Partners

Position: Human Resource and Administration Officer

Contract: Full Time – 1 year renewable

Location: Lusaka

Reporting To: Executive Officer (XO)

JOB SUMMARY:

The Senior Human Resource Officer is responsible for taking the lead in implementing BCP’s HR policies. S/He will work in consultation with senior management and supervise and work closely with the Human Resource Officer in the hiring, orientation, salary preparation, tax payments, performance evaluation, benefit management and disciplinary actions needed to manage BCP’s growing staff.

MAIN RESPONSIBILITIES AND TASKS:

Human Resource Management

• Assist COP/MD/XO to arrange technical and administrative support for short-term consultants and contractors, including orientation
• Provide staff orientation and training on BCP HR and other operating procedures and policies, and make recommendations to the MD/COP for updates/revisions as needed
• Establish and maintain effective personnel management records and files
• Work with the finance department in preparation of the Monthly Payroll
• Supervise and ensure the maintenance of work, leave, sick records and prepare reports as directed by the COP/MD/XO
• Maintain and coordinate staff evaluation schedules with appropriate supervisors.
• In consultation with the COP/MD/XO review existing HR policies and develop. maintain and disseminate the policies to all staff
• In consultation with Department heads, coordinate needs training programs to enhance staff skills for efficient and effective performance of their duties.
• Manage the hiring process from preparing the job advertisements to interviews to nomination and recruitment.
• Participate in all interviews and maintain the resumes, scoring sheets and relevant results
• Prepare contracts for BCP employees, consultants and short-term assistants.
• Advise on and carry out disciplinary actions as needed.
• Undertake any other assignments consistent with the above that may be required by Executive Management from time to time.

Desired Skills and Experience

• Significant experience (5 years or more) in managing Human Resources for the private sector in Zambia.
• Demonstrated expertise in developing, advising on and enforcing HR policies.
• Excellent working knowledge of Zambian Labor law.
• Bachelor’s Degree in related field or equivalent standard of education.
• Management skills and good attention to detail.
• Proficiency with MS Office Suite (Word, Excel, PowerPoint, etc.)
• Good team-building and interpersonal skills
• Trouble-shooting and management expertise
• Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, BCP’s board of directors, and staff
• Passion for BCP’s mission.

Compensation

A competitive salary based on documented salary history will be offered.

Interested candidates, please send a copy of your CV and a cover letter explaining how you match these requirements by email to: jobs@biocarbonpartners.com with the Subject: “Senior Human Resources Officer”

Applications accepted until October 20th 2015.

Human Resources Officer , Nkhwazi Primary School, Lusaka

Nkhwazi Primary School, Lusaka, has a vacancy for the following position:

Human Resources OfficerApplicants should have the following qualifications and experience

• Full Grade 12 School Certificate
• At least an equivalent of Diploma in Human Resource
• Experience in designing and implementing human resource procedures and policies
• Must have minimum of 5 years of experience
• Must be a member of the Zambia Institute of Human Resources Management
• Must have traceable and reputable work record

Letters of application together with CVs, certificates, names and addresses of three referees:

Nkhwazi Primary School
PO Box 50950 Ituna Road, Ridgeway
Lusaka

Telephone: +260 211 251353
Email: headofschool@nkwazi.edu.zm

HUMAN RESOURCE & ADMINISTRATION MANAGER

The Occupational Health and Safety Institute in Kitwe, established under the Occupational Health and Safety Act No. 36 of 2010 ¡s looking for suitably qualified and experienced Zambians to fill the following positions:

HUMAN RESOURCE AND ADMINISTRATION MANAGER (1 POSITION)

Reporting to the Director

JOB PURPOSE

To manage and co-ordinate effectively the Human Resource and Administration functions of the Institute in order to enhance operations.

PRINCIPAL ACCOUNTABILITIES

• Manages effectively human resource functions in order to enhance optimal authorization
• Ensures effective human resource development in order to enhance human capital
• Ensures timely provision of administrative and logistical support services in order to facilitate effective delivery of services.
• Ensures timely processing of the payroll inputs in order to facilitate patients of salaries and allowances.
• Coordinates effectively formulation and implementation of human resource policies in order to provide guidelines and accurate interpretation of Terms and Conditions of service.
• Coordinates timely preparation of departmental and sectional work plans and budgets.
• Ensures timely procurement of goods, services and works in order to enhance operations of the Institute.

QUALIFICATIONS, EXPERIENCE AND OTHER REQUIREMENTS

• Grade 12/Form 5 School Certificate
• Bachelor of Arts in Human Resource Management or equivalent
• A Masters degree in Human Resources Management or equivalent is an added advantage.
• At least 6 years working experience 3 of which should be at Management Level.
• Must be a member of Zambia Institute of Human Resource Management (ZHIRM).
• Must be able to effectively communicate in English to write descriptive and narrative reports.
• Must be conversant with Government procedures and Labour Laws.
• Must have good inter-Personal Skills, Leadership Skills, Computer literate, Analytical Skills, Integrity and confidentiality
• Must possess a valid Driving Licence
• Must be 35 years and above

CONDITIONS OF SERVICE

• An attractive remuneration package will be offered to the ideal candidate.

HOW TO APPLY

Applications together with detailed Curriculum Vitae and copies of Academic and Professional Certificates should reach the undersigned by 11 September, 2015.

The Director
Occupational Health and Safety Institute
Plot No.209
Independence/Langashe Avenue
PO Box 20205
KITWE

BUSINESS SUPPORT MANAGER JOB AT AIRTEL ZAMBIA

JOB TITLE: Business Support Manager

DEPARTMENT: Enterprise

LEVEL: Senior Manager

LOCATION: Lusaka

JOB PURPOSE

The Job holder will be responsible for providing business support to the enterprise segment customer facing teams (Sales), Collections teams and Corporate Customer Service. The Job holder will help in developing and maintaining systems and processes to support the effective running of the business.

REPORTING TO THE ENTERPRISE DIRECTOR, THE ROLE WILL BE RESPONSIBLE FOR:

• Design and create enabling frameworks for the delivery of the desired corporate customer experience.
• Identification of root cause problems and proposal of tested and relevant solutions.
• Identification and management of suitable measurement tools to ensure performance improvement.
• Draw up, monitor and enforce internal departmental SLAs for the purpose of effective corporate customer service administration
• Implement and enforce back office processes in support of tight systems of internal control and therefore ensure no financial loss to the company
• Supervise the postpaid debt collection process to ensure no revenue loss
• Supervise the whole postpaid debt administration process including outsource collections partners
• Tracking of daily collections performance and ensure collection targets are met every month to account manager level
• Ensure correct bills are sent and delivered to customers on time

REQUIRED SKILLS & KNOWLEDGE

Educational Qualifications  & Functional / Technical Skills

• Tertiary Education at Degree level in Finance, Information systems, Business Administration or any other related field.
• An instinctive inclination & orientation towards service.
• Proven coaching and development skills.
• Training delivery and facilitation, mastering questioning technique.
• Project Management Skills

Relevant Experience (Type of experience and minimum number of years)

• Minimum of 5 – 8 years total work experience,
• 3 years in high volume debt collection management,
• Strategic level customer relationship management,
• Business development and debt risk management.
• Extensive experience in a managerial customer service role.

Other requirements (Behavioral etc.)

• Excellent communication, presentation skills both written and verbal.
• Excellent interpersonal and networking skills, with the ability to influence and guide strategy at senior levels.
• Strong analytical skills and problem solving skills
• Proven relationship management capability
• Strong Leadership skills

CLOSING DATE

Suitable candidates are required to send their application & Curriculum vitae to jobs@zm.airtel.com.

Closing date for applications is Tuesday 18th August, 2015.

Please note that due to the high volume of applications, only shortlisted candidates will be contacted.