Secretary/Receptionist , African Development Bank

• Position title: Secretary/Receptionist - CDFO
• Grade: GS.5
• Position N°: 50070435
• Reference: ADB/15/142
• Publication date: 05/10/2015
• Closing date: 19/10/2015

Objectives

The African Development Bank Field Office in Democratic Republic of Congo (CDFO) has been established to strengthen the dialogue between the Bank and the Government, development partners, the private sector, and the civil society, in the design of the Bank’s development policy and programs, as well as on implementation, monitoring and evaluation of the poverty reduction strategy. CDFO also seeks to assist the operational functions of the Bank Group in launching and following up projects and programs in Democratic Republic of Congo with a view to enhancing project management, promote participatory approach, and regional integration.

The African Development Bank invites applications from qualified candidates to fill in the vacant position of Secretary/Receptionist to the Resident Representative, Democratic Republic of Congo Country Office. This is a local position based in Kinshasa, Democratic Republic of Congo, and does not attract international terms and conditions.

Duties and responsibilities

Under the general supervision of the Resident Representative and in collaboration with the Democratic Republic of Congo Office experts, the Secretary/Receptionist  will be required to perform the following duties:

• Make appointments for experts and other staff of the Country office and keep their schedules up to date;
• Receive visitors and attend to them  with tact and discretion;
• Prepare briefing material used by experts for official missions and special meetings;
• Handle protocol-related issues concerning  reception of the visitors of experts and of the  Office;
• Organize experts’ meetings ; assist the Resident Representative’s secretary in coordinating official receptions given by the Resident Representative;
• Participate in staff meetings, take notes and produce reports in the absence of the Resident Representative’s secretary ;
• Draft correspondence on non-substantive issues and ensure its follow-up;
• Manage the experts’ incoming and outgoing mail and the office’s  telephone communication;
• Maintain an appropriate filing system; process experts’ back-to-office reports, ascertain  the  quality of documents requiring the approval and / or signature of experts and other staff members;
• Prepare and finalize draft correspondence (letters, faxes, etc. ...) concerning  various aspects, on behalf of experts, prepare minutes of experts ‘meetings; and
• Perform such other duties as may be required.

Selection Criteria

Including desirable skills, knowledge and experience

• At least a Bachelor's degree in business administration, commerce, administration or a related field, supplemented by training in secretarial functions/administration/office management, for example, a Pitmans qualification, a Brevet de Technicien Supérieur (BTS) in Secretarial skills, Diplôme Universitaire de Technologie (DUT), etc.
• Ideally a minimum of four (4) years of relevant experience on rising  grade levels, attached to an executive’s office,  preferably in an international organization;
• Highly client oriented, able to multi-task, giving attention to detail and able to work with a multidisciplinary team ;
• Confirmed competence in the use of Bank standard software (Word, Excel, Access and PowerPoint). Knowledge of SAP or other ERP systems would be an asset;
• Ability to take initiative; enthusiasm, team spirit, good organizational and interpersonal communication skills.
• Proficiency in written and verbal communication in French and/or English and, with a working knowledge of the other;

NB : This position does not attract international terms and conditions. The post holder will be considered as a local staff and will therefore not have international terms and conditions of employment.

Apply online

Apply for this position

To apply for this position, you need to be national of one of AfDB member countries.

Only applicants who fully meet the Bank's requirements and are being considered for interview will be contacted. Applicants will only be considered if they submit an online application, and attach a comprehensive Curriculum Vitae (CV). The AfDB President reserves the right to appoint a candidate at a lower level. The African Development Bank is an equal opportunities employer and female candidates are strongly encouraged to apply: www.afdb.org/jobs

Village Administrator/Accountant – (1) Family Based Care (FBC) – Chipata

SOS Children’s Villages Zambia is a childcare and development non-governmental organization existing in 134 countries worldwide and looking after children. Applications are invited from suitably qualified and experienced persons to fill the following positions in the organization.

Village Administrator/Accountant – (1) Family Based Care (FBC) – Chipata

Experience & Qualifications:

1. Full Grade 12 School Certificate with a minimum of a Diploma in Accounts, ACCA level 1 or the equivalent.
2. At least five (5) years’ proven experience as an Accountant
3. Should be computer literate, a team player with leadership skills, integrity, progressive un-blemish track record and an effective communicator at all levels of staff.
4. Must be a paid-up member of the Zambia Institute of Chartered Accountant (ZICA).
5. This is a supervisory position at the location and the job holder will be accountable to the Facility Head(s) and National Office Accounting team based in Lusaka.

Applicants for the above positions should be willing to up-hold the Child Protection Policy.

To apply for any of the above positions enclose the application and CV to:

The National Director
SOS Children’s Villages Zambia
National Office,
Plot # 23217 / 35,
PHI, Off Police Post Road
P.O Box 37907,

Closing date for receipt of applications is Wednesday, 2nd October , 2015  

You can also email your application letter and CV only to jobs@sos-zambia.org. Please DO NOT email academic and professional certificates as they will only be required during the interviews to the applicants who will be responded to. 

SOS Children`s Villages Zambia is an equal opportunity employer.

BUSINESS SUPPORT MANAGER JOB AT AIRTEL ZAMBIA

JOB TITLE: Business Support Manager

DEPARTMENT: Enterprise

LEVEL: Senior Manager

LOCATION: Lusaka

JOB PURPOSE

The Job holder will be responsible for providing business support to the enterprise segment customer facing teams (Sales), Collections teams and Corporate Customer Service. The Job holder will help in developing and maintaining systems and processes to support the effective running of the business.

REPORTING TO THE ENTERPRISE DIRECTOR, THE ROLE WILL BE RESPONSIBLE FOR:

• Design and create enabling frameworks for the delivery of the desired corporate customer experience.
• Identification of root cause problems and proposal of tested and relevant solutions.
• Identification and management of suitable measurement tools to ensure performance improvement.
• Draw up, monitor and enforce internal departmental SLAs for the purpose of effective corporate customer service administration
• Implement and enforce back office processes in support of tight systems of internal control and therefore ensure no financial loss to the company
• Supervise the postpaid debt collection process to ensure no revenue loss
• Supervise the whole postpaid debt administration process including outsource collections partners
• Tracking of daily collections performance and ensure collection targets are met every month to account manager level
• Ensure correct bills are sent and delivered to customers on time

REQUIRED SKILLS & KNOWLEDGE

Educational Qualifications  & Functional / Technical Skills

• Tertiary Education at Degree level in Finance, Information systems, Business Administration or any other related field.
• An instinctive inclination & orientation towards service.
• Proven coaching and development skills.
• Training delivery and facilitation, mastering questioning technique.
• Project Management Skills

Relevant Experience (Type of experience and minimum number of years)

• Minimum of 5 – 8 years total work experience,
• 3 years in high volume debt collection management,
• Strategic level customer relationship management,
• Business development and debt risk management.
• Extensive experience in a managerial customer service role.

Other requirements (Behavioral etc.)

• Excellent communication, presentation skills both written and verbal.
• Excellent interpersonal and networking skills, with the ability to influence and guide strategy at senior levels.
• Strong analytical skills and problem solving skills
• Proven relationship management capability
• Strong Leadership skills

CLOSING DATE

Suitable candidates are required to send their application & Curriculum vitae to jobs@zm.airtel.com.

Closing date for applications is Tuesday 18th August, 2015.

Please note that due to the high volume of applications, only shortlisted candidates will be contacted.

Jobs at Copperbelt Energy Corporation - 8/10/2015

The Copperbelt Energy Corporation PLC (CEC) is an independent power transmission and distribution Company with interests in closely linked businesses in Zambia and the African region. CEC Plc invites applications from suitably qualified, innovative and dynamic individuals for the position below;

Receptionist/Secretary

Job PurposeTo attend to all inquiries relating to the CEC front office desk and provide secretarial and administrative support to our legal directorate

Technician – Lines

Job PurposeTo carry out effective and cost effective line works on the systems for the effective operation of the power transmission system.

How to apply
For more details regarding the application process and other related information such as accountabilities and qualifications applicable to each job, interested candidates are advised to www.cecinvester.com or our Facebook and LinkedIn pages.

Closing date for applications is Friday 14th August 2015