PERFORMANCE ANALYST (X1)
JOB PURPOSE
To lead our customer and business analytics. Partnering closely with Senior Management to help develop models using customer behavior and data to identify opportunities for the business and to analyse the business performance at all levels.
HEAD ALLIANCES (X1)
JOB PURPOSE
To lead the Alliances Department of the Digital Banking Division. Signing up strategic alliances with banking and non-banking partners across the country and business sectors and industry to achieve the strategic business goal of Digital Banking Division.
HEAD HR OPERATIONS COMPENSATION AND INDUSTRIAL RELATIONS
JOB PURPOSE
To develop the Bank’s Compensation and Benefits, IR and HR Operations strategies and ensure successful implementation of such strategies so as to ensure effective people management within the Bank.
HEAD DIGITAL SALES (X1)
JOB PURPOSE
To lead the Digital Banking Division Sales Department comprising Client Acquisition, Agent Acquisition and Merchant Acquisition units. To grow and retain a portfolio of digital banking customers and achieve the business target of the number of clients, agents and merchants as well as associated financial performance indicators.
SENIOR CUSTOMER SERVICE SPECIALIST (X1)
JOB PURPOSE
To implement and drive the Digital Banking Customers Service framework and ensure the provision of the best Digital Banking customer experience to all customers using expert knowledge of digital standards and guidelines.
APPLICATION PROCEDURE
All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to vacancies@zanaco.co.zm no later than Friday, 4th August, 2017.
Kindly note that you MUST attach copies of qualifications along with the application/cover letter and curriculum vitae.
ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.
Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).
