Position: Customer Service Specialist
Location: Lusaka
Reports to: Group Business Development Manager
Responsibilities
- Own Group Value proposition
 - Customer relationship management
 - Product development
 - Stakeholder engagement
 - Products training
 - Social Media Management
 - Events, media campaign, Management
 
Candidates Requirements
- First degree in Marketing or a related discipline
 - 5 years in Consumer Sales or Marketing management preferably Telco or FMCG industry
 - Customer service training
 - Products development
 
How to Apply
Applications should be e-mailed to jobs@focus.co.zm. Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered or posted applications will not be accepted and closing date for accepting an application is 7/12/2015. 
Note that only shortlisted candidates will be contacted.