EMPLOYMENT AT ZAMTEL - DEADLINE 14 Mar 2017

Introducing a new way of living. Where communication is effortless, results are instantaneous and the ability to live life today is yours. Communication is the currency of the modern world. If it is not quick, clear, affordable and readily available to all, it is not good enough. That is why Zamtel is setting new standards of affordable and effective products and services that meet your needs whatever they may be. Don't let anything get in the way of you living life today. Yesterday is history; define your destiny today so that tomorrow is not a mystery. We provide fixed line, mobile, internet and other value added servicesfor your business and personal needs, all designed to let you live life today.

Maintenance Officer

To maintain all company properties ensuring that all property/facilities of the company are in good condition.

Call Centre Coordinator  

Ensures that the call centre has a service level of 96% at all times. The immediate call centre team is always giving an excellent service by ensuring that all areas key to the call centre are met.

Customer Retention Agent

To proactively contact existing customers to increase the customers spend and lifetime with Zamtel To conduct “Outbound Campaigns” that are focused on extending customers lifetime and to increase customer’s Average Revenue Per User – “ARPU”

Customer Service Manager        

Drives customer loyalty programs and coordinates the customer service through inbound call centre staff, outbound retention teams and customer facing staff in retail shops in order to give an exceptional customer experience.

Call Centre Agent  

Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.

MORE AND APPLY

PLANT HEAD Wanted at Dangote Industries Zambia Limited

Position: PLANT HEAD – ENVIRONMENTAL HEALTH AND SAFETY

Department: Health, Safety and Environment

Reports to: Plant Director

Job Summary

Implement and coordinate all HSE activities and promote the maintenance of an accident free environment at the Plant. Coordinate all Health and Safety issues and ensure compliance with required regulations.

Key Duties and Responsibilities

• Develop HSE plans for the Plant in line with approved programs and ensure communication to process owners and other Plant employees.
• Drive the implementation of approved HSE policies and management system in the Plant.
• Oversee the conduct of basic HSE induction exercises for Plant employees, contractors and visitors.
• Provide periodic HSE refresher trainings to Plant employees to enable them effectively perform their HSE roles.
• Supervise the conduct of safety and fire drills at the Plant, in line with approved schedule.
• Develop suitable communication materials for HSE trainings and exercise drills.
• Perform HSE audit, issue audit reports and ensure implementation of corrective measures.
• Identify HSE skill gaps, recommend and obtain approval from the Country Head, HSE for appropriate trainings.
• Ensure full compliance with safe work practices and procedures for all team activities.
• Monitor Plant HSE performance, ensuring that HSE information (news, results, etc.) is communicated to every employee.
• Perform regular checks to ensure timely execution of health checks and disease screenings as defined at the Plant

Key Requirements

• Bachelor’s degree in Environmental Sciences or Occupational Health.
• Postgraduate/Professional qualification from an HSE body such as Occupational Safety and Health Administration (OSHA).
• Minimum of five (5) years relevant work experience
• Very good knowledge of ISO 9002 will be an added advantage.
• Ability to champion Health & Safety initiatives.
• Ability to adequately analyse an incident and proffer valuable solutions.
• Strong leadership and management skills.
• Excellent communication and presentation skills

Skills and Behaviours

• Adequate knowledge of the cement and manufacturing industry.
• Adequate knowledge of environmental management requirements & regulations.
• Very good knowledge of ISO 9002 will be an added advantage.
• Ability to champion Health & Safety initiatives.
• Ability to adequately analyse an incident and proffer valuable solutions.
• Strong leadership and management skills.
• Excellent communication and presentation skills.

Candidates meeting the above requirements should send their applications to:

The General Manager HR & Admin and send them to Recruit.Zambia@DANGOTE.COM

Please note that you are to attach an Application Letter & Latest CV ONLY in Microsoft word format as ONE document

Closing date for receiving applications is 13th March, 2017. Positions should be clearly mentioned in, the subject line.

Only shortlisted Candidates will be contacted

ENVIRONMENTAL COORDINATOR Wanted at Dangote Industries Zambia Limited

Position: ENVIRONMENTAL COORDINATOR

Department: Health, Safety and Environment

Reports to: Senior General Manager- Projects

Job Summary

Coordinate environmental management activities and ensure compliance with required regulations, promote cordial relationships with the host communities and manage the impact of Plant activities on the environment.

Key Duties and Responsibilities

• Maintain a repository of national and local regulatory requirements applicable to the Plant and communicate to Management and employees
• Organise periodic environmental audits of the Plant and its surroundings, and provide recommendations to Management on improvement.
• Participate in environmental education and research
• Identify local players (institutions, political figures, associations, site neighbours, etc.) key to DCP’s environmental programs & initiatives.
• Manage relationships with key environmental stakeholders and participate in meetings/ forums to deal with environmental issues
• Ensure adoption and adherence to DCP approved environmental standards, norms and best practices.
• Participate in the development of spill prevention programs and hazardous waste rules and regulations, and recommend corrective actions for hazardous waste problems.
• Perform regular variance analyses on priority key environmental indicators and propose corrective actions.
• Conduct research on hazardous waste management projects to determine the magnitude of problems, and treatment or disposal alternatives and costs.
• Proactively identify environmental hazards and propose preventive measures.
• Collate relevant documents for renewal of Plant operating permits and oversee the renewal process
• Participate in the development of an emergency communication plan in the event of environmental problems, and communicate to DCP employees.
• Implement and monitor an environmental complaint handling system
• Oversee collection, preservation, and transportation of samples of wastewater, sludge, and other emissions.
• Review written documentation and reports of laboratory findings and recommend appropriate action.
• Oversee collection of cement, sewage and environmental waste samples and ensure handling complies with approved custody procedures
• Ensure adequate documentation and preservation of samples due for delivery at external laboratories.
• Ensure continuous maintenance of the Plant’s certification as an Environmental Monitoring Laboratory.
• Ensure availability of adequate supplies of analytical materials and ensure timely procurement of replacement stock.
• Develop and improve analytical methodology and procedures as regulatory demands increase.
• Liaise with consulting engineers and other external parties to develop new process control programs as improvements and expansions are made to the treatment works.

Key Requirements

• Bachelor’s degree or its equivalent in biochemistry, environmental sciences or other related discipline.
• Minimum of five (5) years relevant work experience.

Skills and Behaviours

• Knowledge of various chemicals and compounds used in wastewater treatment, and safe and appropriate handling techniques for their use.
• Knowledge of safe sampling, analysis, quality assurance, and reporting procedures as appropriate for an Environmental Monitoring Laboratory.
• Knowledge of safety rules, codes, and regulations pertaining to the work.
• Excellent organisational and administrative skills.
• Good analytical skills
• Excellent oral and written communication skills.
• High sense of responsibility and accountability

Candidates meeting the above requirements should send their applications to:

The General Manager HR & Admin and send them to Recruit.Zambia@DANGOTE.COM

Please note that you are to attach an Application Letter & Latest CV ONLY in Microsoft word format as ONE document

Closing date for receiving applications is 13th March, 2017. Positions should be clearly mentioned in, the subject line.

Only shortlisted Candidates will be contacted

PERSONAL ASSISTANT WANTED AT Pension and Insurance Authority

The Pensions and Insurance Authority (PIA) is the regulatory and supervisory Authority for the Pensions and Insurance Industry in Zambia. The Authority supervises and regulates the activities of entities operating in the pensions and insurance market, which includes among others; insurance companies, reinsurance companies, insurance intermediaries, pension schemes, fund managers and fund administrators.

The Authority hereby invites applications from suitably qualified candidates to fill the position of Personal Assistant.

Job purpose:

The Personal Assistant is responsible for providing secretarial services to the Deputy Registrar- Pensions Department.

Specific duties: –

• Providing excellent typing and secretarial duties to the office;
• Receiving and attending to clients, guests and calls to the office
• Receiving and sorting official mail, files and correspondence;
• Coordinating office and attending to corporate requirements for the office.

 Qualifications and experience: –

• Full Grade 12 certificate (Credit or better in English)
• Diploma in Secretarial programme, computer literate,100 w/pm – shorthand and 50 w/pm – typing
• 5 years relevant experience at a similar level in a reputable organisation
• Excellent interpersonal skills and a team player

Applicants meeting the above qualifications should submit an application letter and updated Curriculum Vitae to the address below. The deadline is 15th March, 2017.

Human Resources and Administration Manager
Pension and Insurance Authority
Stand No. 4618
Lubwa road, Rhodespark
P/Bag 30x
Ridgeway
Lusaka.