JOBS AT ZANACO - DEADLINE 2 January 2017

Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Division under the Product & Channels Department at Head Office:-

ASSET PRODUCTS SENIOR SPECIALIST (X1)

JOB PURPOSE

Responsible for leading the Asset Products team and responsible for asset product management and new asset product development for all customer segments of Zanaco with a view of improving customer experience with the Bank while maintaining established controls and processes. Responsible for driving the department’s asset product development and management agenda under the supervision of the Head Product Management.

DIGITAL INNOVATION SENIOR SPECIALIST (X1)

JOB PURPOSE

Responsible for leading the creation of the Bank’s new ventures and business on digital to hedge the risk of disruption. The job holder will develop business cases and pitch decks for all proposed new businesses on wallets, payments, online loans or savings to project board. Planning the activities and milestones from concept to go to market of such ventures and direct execution for the department.

TRANSACTION PRODUCT SENIOR SPECIALIST (X1)
JOB PURPOSE
Responsible for leading the Transactional Products and Services team and for driving the department’s Transactional Products and Services development and management agenda under the supervision of the Head Product Management.

DIGITAL MARKETING SPECIALIST (X1)
JOB PURPOSE
Under the direction of the Head-Marketing, the Digital Marketing Specialist will create and successfully implement Zanaco’s digital marketing strategy. The role holder will be responsible for maximizing Zanaco’s digital capabilities to create brand presence and drive engagement on the banks chosen digital channels including social media, search, RTB, website, branch TV etc. and create, place and manage engagement on the Bank’s chosen digital channels.

CUSTOMER VALUE PROPOSITION SENIOR SPECIALIST (X1)
JOB PURPOSE
Responsible for building and maintaining customer relationships, maximizing business levels, service and profit performance in commercial banking whilst maintaining the portfolio within acceptable risk levels. The role holder is also responsible for supporting the Commercial Banking in the development of business strategy and customer risk mitigation strategies.

LITIGATION SPECIALIST (X1)
JOB PURPOSE
To manage and coordinate litigation for the Bank and safeguard its interests by implementing sound litigation strategies and effectively managing stakeholder engagement.

LITIGATION SPECIALIST (X1)
JOB PURPOSE
To manage and coordinate litigation for the Bank and safeguard its interests by implementing sound litigation strategies and effectively managing stakeholder engagement.

SMALL BUSINESS BANKING SENIOR SPECIALIST (X1)
JOB PURPOSE
Responsible for Small Business Banking segment (SME Tier 2 and GRZ Tier 2) customer acquisition, retention and maximum growth on the existing book of business. This position ensures the delivery of a relevant Small Business Banking client value proposition and directs the overall performance of the Bank’s personal banking offering.

PERSONAL BANKING SENIOR SPECIALIST (X1)
JOB PURPOSE
This position ensures the delivery of a relevant personal banking client value proposition and directs the overall performance of the Bank’s personal banking offering.

INTERNET & MOBILE BANKING SALES SPECIALIST (X1)
JOB PURPOSE
Responsible for driving growth and sustainability of Internet and Mobile Banking channel usage. To manage usage optimization of the Internet Banking and Mobile Banking value proposition.

DEPOSIT SALES SPECIALIST (X1)
JOB PURPOSE
Primarily accountable for executing balance sheet performance on liabilities, providing key enablers to the frontlines success in driving individual deposit product sales. Owns overall Profit and Loss (P&L) for all retail deposit products and drives initiatives required to achieve deposits product marketing and sales strategy.

ASSET SALES SPECIALIST (X1)
JOB PURPOSE
Primarily accountable for executing balance sheet performance on assets (specifically Mortgage and Auto leasing) providing key enablers to the frontlines success in driving individual asset product sales. Owns overall Profit & Loss (P&L) for all retail asset products and drives initiatives required to achieve asset product marketing and sales strategy.

APPLICATION PROCEDURE
All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to vacancies@zanaco.co.zm no later than Monday, 2nd January 2017. Kindly note that you do not need to send us copies of your qualification certificates at this point.

ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO. THE CHIEF HUMAN RESOURCE & TRAINING OFFICER HUMAN RESOURCES AND TRAINING DIVISION ZAMABIA NATIONAL COMMERCIAL BANK PLC HEAD OFFICE P.O.BOX 33611 LUSAKA

AIRTEL ZAMBIA JOB VACANCIES

JOB TITLE: Key Account Manager

DEPARTMENT: Enterprise
VACANCY: Key Account Manager
LEVEL: 5
LOCATION: Lusaka

JOB PURPOSE

To effectively manage key business accounts, through selling, nurturing and growing the said accounts as per area of segmentation maximizes revenues through the supervision of sales.

REPORTING TO THE HEAD OF ENTERPRISE SALES, THE ROLE WILL BE RESPONSIBLE FOR:

Relationship Management

Update customer data
Contacts and visits prospective customers to determine needs
Maintains sales records and prepares sales reports as required
Product Penetration

Ensure 80% minimum Airtel product penetration with companies.
Ensure regular body visits to the customer including attending to senior management interaction and courtesy calls
Alert clients to new or improved products/services
Churn Management

Ensure no churn of large accounts
Revenue

Increase revenue by managing Usage and Retention activities with the large Corporates/organizations
To effectively manage very large business accounts with full accountability for product cross-sell, collections, and account management
Strong knowledge of enterprise data solutions
Perform sales activities for an assigned segment or product/service line to maximize sales revenues
Performs presentations; ensures resources are available for effective demos

REQUIRED SKILLS & KNOWLEDGE

Educational Qualifications & Functional / Technical Skills
Degree in a Business related discipline
IT literacy Basic computer skills in data base management
Excellent knowledge of ISP products within a product family
Excellent understanding of reporting and planning processes
Knowledge of internal and external sources e.g. clients investments enter business journals
Anticipation of customer needs and wants
Telecoms Product knowledge/usage of product by clients
Telecoms/Technology awareness
Basic accounting knowledge
Relevant Experience (Type of experience and minimum number of years)

1 year customer care experience
3 +years of experience in a customer facing role
ISP/Telecoms technical sales experience is an advantage
Other requirements (Behavioral etc.)

Strong self-starter
Able to work under high stress with short term targets and objectives
Inter personnel skills
Cross functional appreciation
Business and commercial acumen
Ability to align strategies and systems to business needs

CLOSING DATE

Suitable candidates are required to send their application & Curriculum vitae to jobs@zm.airtel.com. Closing date for applications is Friday 23rd December, 2016.

Please note that due to the high volume of applications, only shortlisted candidates will contacted.

RELATIONSHIP MANAGER - Access Bank Zambia Limited

Access Bank Zambia Limited commenced operations in September 2008. The Bank is a member of the Access Bank Group, a leading multinational, financial services franchise made up of seven African Banking subsidiaries and one in the United Kingdom.

Leveraging off the network and capabilities of the Group, we are at the forefront of innovation in the Zambian Banking sector pioneering electronic payment of taxes in 2010 and launching first U.S Dollar Credit Card issued by a Zambian Commercial Bank in 2012. Access Bank Zambia is seeking to recruit self-motivated, enthusiastic and innovative persons to fill the following position:

Relationship Manager

Reporting to the Head Commercial Banking, s/he will:

Draw up work schedules for identifying and marketing prospective customers
Plan and report on Marketing calls for the unit
Negotiate foreign exchange and credit rates with customers within limits set by the bank to ensure maximum profitability to the bank
Prepare the Team’s annual budget for consolidation and incorporation into the Group budget by the Group Head
Qualification and Skills:

Minimum First Degree from recognized university in a relevant discipline,
Minimum of 5 years’ experience in a bank or other financial institution.

How to Apply:

Please indicate the job title in the subject of your email and use your full name and the job you are applying for as the filename of your application.  Applications should consist of your cover letter and CV only, in a single document. Hand delivered or posted will not be accepted. The closing date for accepting application is 16 December, 2016. Only short listed candidates will be contacted.

All applications should be e-mailed to: zambiahumanresource@accessbankplc.com

TREASURY SALES OFFICER - Access Bank Zambia Limited

Access Bank Zambia Limited commenced operations in September 2008. The Bank is a member of the Access Bank Group, a leading multinational, financial services franchise made up of seven African Banking subsidiaries and one in the United Kingdom.

Leveraging off the network and capabilities of the Group, we are at the forefront of innovation in the Zambian Banking sector pioneering electronic payment of taxes in 2010 and launching first U.S Dollar Credit Card issued by a Zambian Commercial Bank in 2012. Access Bank Zambia is seeking to recruit self-motivated, enthusiastic and innovative persons to fill the following position:

Treasury Sales Officer

Reporting to the Head Treasury, s/he will:

To sell Forex and Fixed Income products to clients
Raise deal slips for all transactions and maintain accurate records
Work with Team Lead Sales in identify new business opportunities for clients, and also keep them abreast of information on the following:-Institutional and Corporate clients, -Products
Provide quotes for clients
Perform other duties as assigned by Team Lead Treasury/Chief Dealer
Qualification and Skills:

Minimum First Degree from recognized university in a relevant discipline,
Minimum of 3 years’ experience in a bank or other financial institution.

How to Apply:

Please indicate the job title in the subject of your email and use your full name and the job you are applying for as the filename of your application.  Applications should consist of your cover letter and CV only, in a single document. Hand delivered or posted will not be accepted. The closing date for accepting application is 16 December, 2016. Only short listed candidates will be contacted.

All applications should be e-mailed to: zambiahumanresource@accessbankplc.com