Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Division under the Product & Channels Department at Head Office:-
ASSET PRODUCTS SENIOR SPECIALIST (X1)
JOB PURPOSE
Responsible for leading the Asset Products team and responsible for asset product management and new asset product development for all customer segments of Zanaco with a view of improving customer experience with the Bank while maintaining established controls and processes. Responsible for driving the department’s asset product development and management agenda under the supervision of the Head Product Management.
DIGITAL INNOVATION SENIOR SPECIALIST (X1)
JOB PURPOSE
Responsible for leading the creation of the Bank’s new ventures and business on digital to hedge the risk of disruption. The job holder will develop business cases and pitch decks for all proposed new businesses on wallets, payments, online loans or savings to project board. Planning the activities and milestones from concept to go to market of such ventures and direct execution for the department.
TRANSACTION PRODUCT SENIOR SPECIALIST (X1)
JOB PURPOSE
Responsible for leading the Transactional Products and Services team and for driving the department’s Transactional Products and Services development and management agenda under the supervision of the Head Product Management.
DIGITAL MARKETING SPECIALIST (X1)
JOB PURPOSE
Under the direction of the Head-Marketing, the Digital Marketing Specialist will create and successfully implement Zanaco’s digital marketing strategy. The role holder will be responsible for maximizing Zanaco’s digital capabilities to create brand presence and drive engagement on the banks chosen digital channels including social media, search, RTB, website, branch TV etc. and create, place and manage engagement on the Bank’s chosen digital channels.
CUSTOMER VALUE PROPOSITION SENIOR SPECIALIST (X1)
JOB PURPOSE
Responsible for building and maintaining customer relationships, maximizing business levels, service and profit performance in commercial banking whilst maintaining the portfolio within acceptable risk levels. The role holder is also responsible for supporting the Commercial Banking in the development of business strategy and customer risk mitigation strategies.
LITIGATION SPECIALIST (X1)
JOB PURPOSE
To manage and coordinate litigation for the Bank and safeguard its interests by implementing sound litigation strategies and effectively managing stakeholder engagement.
LITIGATION SPECIALIST (X1)
JOB PURPOSE
To manage and coordinate litigation for the Bank and safeguard its interests by implementing sound litigation strategies and effectively managing stakeholder engagement.
SMALL BUSINESS BANKING SENIOR SPECIALIST (X1)
JOB PURPOSE
Responsible for Small Business Banking segment (SME Tier 2 and GRZ Tier 2) customer acquisition, retention and maximum growth on the existing book of business. This position ensures the delivery of a relevant Small Business Banking client value proposition and directs the overall performance of the Bank’s personal banking offering.
PERSONAL BANKING SENIOR SPECIALIST (X1)
JOB PURPOSE
This position ensures the delivery of a relevant personal banking client value proposition and directs the overall performance of the Bank’s personal banking offering.
INTERNET & MOBILE BANKING SALES SPECIALIST (X1)
JOB PURPOSE
Responsible for driving growth and sustainability of Internet and Mobile Banking channel usage. To manage usage optimization of the Internet Banking and Mobile Banking value proposition.
DEPOSIT SALES SPECIALIST (X1)
JOB PURPOSE
Primarily accountable for executing balance sheet performance on liabilities, providing key enablers to the frontlines success in driving individual deposit product sales. Owns overall Profit and Loss (P&L) for all retail deposit products and drives initiatives required to achieve deposits product marketing and sales strategy.
ASSET SALES SPECIALIST (X1)
JOB PURPOSE
Primarily accountable for executing balance sheet performance on assets (specifically Mortgage and Auto leasing) providing key enablers to the frontlines success in driving individual asset product sales. Owns overall Profit & Loss (P&L) for all retail asset products and drives initiatives required to achieve asset product marketing and sales strategy.
APPLICATION PROCEDURE
All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to vacancies@zanaco.co.zm no later than Monday, 2nd January 2017. Kindly note that you do not need to send us copies of your qualification certificates at this point.
ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO. THE CHIEF HUMAN RESOURCE & TRAINING OFFICER HUMAN RESOURCES AND TRAINING DIVISION ZAMABIA NATIONAL COMMERCIAL BANK PLC HEAD OFFICE P.O.BOX 33611 LUSAKA