Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Operations Division under the Information Technology Department at Head Office:
FLEXCUBE & INTERFACES ANALYST (X1)
JOB PURPOSE
Be the 2nd line support resource in the resolution of Flexcube functional and Interface issues in the IT Operations Unit of Information Technology Department.
Under the supervision of the Flexcube & Interfaces Specialist, the following are among the Job Key Responsibilities:-
- Ensure that quality support is provided to the business on Flexcube related issues.
- Be technical lead in resolution of issues related to SWIFT, RTGS, AML and Acumen.
- Provide system administration, operational support and problem resolution.
- Installation, design, configuration, operation and monitoring of SWIFT Software products.
- Perform failover tests on SWIFT, RTGS, AML and Acumen.
- Manage projects and work related tasks on SWIFT, Acumen, AML and RTGS.
- Work with other teams (i.e. CBA) on ATM, POS, SFI, SYBRIN and DDAC issues relating to the Interface with FCUBS.
- Ensure security compliance of systems and that all applicable enterprise standards are met.
- Conduct periodic review of cases and follow up on outstanding issues.
- Monitors system performance and capacity.
- Monitor system and application changes that have a direct or indirect impact upon SWIFT RTGS, AML and Acumen Services.
- Perform various configuration changes configure plug-in software required on the interface applications
- Data mining from FCUBS.
- Develop and maintain Policies and Procedures applicable to technical support and interface services.
- Ensure that all password are being changed in line with the password policy
- Manage FCUBS EOD processes
- Attend to user queries and provide solutions in timely and adequately
- Any other duties or responsibilities as maybe assigned by management
INTERNAL/EXTERNAL CONTACT
- External: Vendors/Service providers
- Internal: All divisions
QUALIFICATIONS AND EXPERIENCE
- Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects.
- IT related degree.
- At least three (3) years working experience in respective function.
- ITIL Certifications required.
JOB CORE COMPETENCIES
- Communication and presentation skills.
- Leadership skills
- Analytical skills
- Research/ information gathering skills
- Problem solving skills
- Networking skills
- Drive for results
- Technical skills
APPLICATION PROCEDURE
All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to vacancies@zanaco.co.zm no later than Tuesday, 6th June, 2017.
Kindly note that you do not need to send us copies of your qualification certificates at this point.
ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.
Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).
