IT SPECIALIST - Expanded Church Response

Expanded Church Response (ECR) is a faith-based organization implementing OVC, GBV, HIV/AIDS, and other programs to mitigate human suffering and bring transformational development.

ECR has implemented programs funded by USAID, European Union, UNICEF, and Global Fund either directly or through a range of highly regarded local and international organizations. Working with partners like these, the private sector, and government, we are seeing communities awakened to new ways to improve quality of life for the most vulnerable, and rise up to be the key to their own transformation.

IT SPECIALIST

Role Reporting Relationship – Head of Procurement And Logistics Officer

Main Duties

1. Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
2. Oversee the daily performance of computer systems.
3. Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.
4. Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.
5. Deliberate with staff, users, and management to establish requirements for new systems or modifications of current systems.
6. Develop training materials and procedures, and train users in the proper use of hardware and software.
7. Refer major hardware or software problems or defective products to vendors or technicians for service.
8. Prepare evaluations of software or hardware, and recommend improvements or upgrades.
9. Supervise and coordinate any externally contracted worker engaged in problem-solving, monitoring, and installing data communication equipment and software.
10. Modify and customize commercial programs for internal needs.
11. Conduct office automation feasibility studies, including workflow analysis, space design, and cost comparison analysis.
12. Troubleshoot server, networks, copier, printer laptops and desktop hardware related problems.
13. Accurately diagnose hardware related problems and determine solution.

QUALIFICATIONS

1. Grade Twelve (12) Certificate
2. Bachelor Degree In Computer Science or Information Technology.
3. Six (6) years Experience in the same capacity at the busy environment
4. Experience in Mac Book Office is the must.
5. Age: Must be 25 years and above
6. He/ She must be self-starter and mature

To apply for this job email your details to hr.jobs@ecrtrust.org