BUSINESS TRANSFORMATION OFFICER , World Food Programme

Job Title: Business Transformation Officer

Accountabilities/Responsibilities:

The Business Transformation Officer (BTO) will focus on strengthening IT applications on improving  programme implementation, maintaining contact and act as main liaison with business counterparts to bring business needs into IT and providing advice using their technical knowledge and experience. Detailed responsibilities are below.

IT Operations and Support

• Management, maintenance and support of IT operations and infrastructure in the Zambia country office;
• Management of service management processes to improve service delivery and operations;
• Implementation and maintenance of IT/TC systems and networks, ensuring appropriate data security and access controls;
• Development of plans, budgets and policies, and leading of IT/TC system and infrastructure deployment aligned with business needs, in accordance with WFP corporate standards;
• Implementation, configuration, testing and maintenance of hardware and software infrastructure required for the delivery of IT services;
• Development of technical specifications and tender documents, and management of contracts with service providers, to facilitate procurement of IT/TC equipment and services;
• Completion of annual IT risk and compliance assessments, identification, planning and implementation of improvements for compliance levels.

Business Transformation

• Liaison with Zambia CO business units to identify business needs and gaps and advise on IT application/system solutions;
• Liaison with public and private sector partners to identify strategic and technical collaboration opportunities;
• Analysis of Zambia CO projects and processes to identify digitization opportunities; e.g. in the areas of commodity tracking and market information; identifying data sources and gaps, and proposing systems and processes to link, integrate and disseminate information;
• Support the CO in liaison with stakeholders of the DMCF through the DMMU (OVP) to develop innovate system to facilitate implemention of information management procedures in selecting, managing and acquiring resources to meet monitoring information requirements;
• Provision of support for digital data collection activities;
• Keep up to date with the WFP data, application and development landscape, ensuring awareness of current technology trends and developments to inform solution identification, use and/or development;
• Participation in the WFP global Business Transformation network, including close liaison with BTO focal points in HQ and the Regional Bureau;
• Perform requirements identification exercises and development of project inception documents and business plans for system development;
• Oversee development of solutions and prototyping based on identified needs and partnership opportunities, in accordance with the WFP Solution Development Lifecycle and associated policies;
• Development and implementation of project plans according to WFP project planning policies.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education: Advanced university degree in Computer Science, Information Management or other relevant field, or First University degree with additional years of related work experience or trainings/courses.

Language: Fluency (level C) in English language and the duty station’s language, if different.

Knowledge & Skills:

• Specialised knowledge of IT Service Management and Information Management best practices, techniques and processes;
• Ability to design, develop, test, implement maintain and install information structures/ applications/ hardware;
• Ability to work with minimal supervision;
• Ability to prioritise large volumes of work to meet deadlines and to plan, coordinate and monitor own work;
• Ability to analyse data, draw conclusions and propose a course of action;
• Good communication skills required to give and receive information and work with a variety of individuals;
• Ability to create clear and concise technical documentation;
• Ability to establish and maintain effective relationships internally and externally;
• Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.

Experience: Three or more years of postgraduate professional experience in the planning, design, development, implementation and maintenance of computer information management and systems or related area. Previous experience in the area of analysis, re-design of business processes or applications and solution development is desirable.

Interested candidates meeting the requirements of the post should submit their application letter together with a detailed Curriculum Vitae and/or the United Nations Personal History Form (P.11), and copies of academic and professional credentials. Envelopes should be marked CONFIDENTIAL VA NUMBER: 01/05/2016 and indicate the position you are applying for.

The envelopes should be submitted to:

The Head of Human Resources United Nations World Food Programme, P.O. Box 37726 Lusaka, Zambia. Or; delivered by hand at WFP Offices (Tender box) Plot # 10/4971, Tito Road Rhodespark, Lusaka Zambia

The deadline for submission of applications 3rd July 2016.

Women candidates are encouraged to apply. Only short-listed candidates will be contacted.

SALES REPRESENTATIVE , Banyati Zambia Limited

Banyati Zambia Limited is a company involved in manufacturing. Currently it manufactures scouring pads which are used for scrubbing and cleaning dishes and various surfaces.

The Company now seeks to employ its first Sales Representative to market and sell its products on wholesale basis to various wholesalers and retailers.

The preferred candidate should preferably have sales experience and a marketing/sales qualification or other relevant qualification.

Remuneration will have a fixed component but largely commission based.

Please email applications and resume to banyatizambia@gmail.com detailing your experience and qualifications as well as suitability for the job.

Closing date for receiving applications is 6th May 2016

LOAN COLLECTIONS OFFICERS , Habitat for Humanity Zambia

LOAN COLLECTIONS OFFICERS

Organizational Background:

Habitat for Humanity Zambia is a not for profit Christian organization which is a part of Habitat for Humanity International. It was founded in 1984 with its existence in five provinces in Zambia. Its mission is to work with individuals, groups, churches and organizations to provide simple but decent housing for the vulnerable in our communities and eliminate poverty housing. Habitat believes in creating a world where everyone has a decent place to live.

Job Title: Loan Collections Officers (4)

Department: Finance

Job Location: Lusaka (1), Ndola (3)

Reports to: Assistant Accountant (Ndola), Accountant (Lusaka)

Works closely with: National Accountant, Senior Finance Officer

Contract duration: 1 year (Fixed term)

Remuneration payment : Monthly (Commission based)

Responsible for: Mortgage reconciliations and collections

Performance review: Every 3 months

JOB PURPOSE:

Responsible for reaching out to beneficiaries to collect payment for overdue bills, loans, or other payments. Acts as the liaison between HFHZ and beneficiaries and manages overdue accounts.

PRINCIPAL ACCOUNTABILITIES:

Key areas of responsibility

• Physically visit the beneficiary premises in the communities to assess the current status of the beneficiary and their ability to effectively pay back the loan
• Collect payments on past due bills.
• Create a list of beneficiaries who have not made payments.
• Locate customers using Bio data information, background checks, loan documents, and other paperwork available
• Utilize computer systems to handle skip tracing
• Inform clients of overdue accounts and amount currently owed
• Attempt to collect payment during visits by encouraging beneficiaries to deposit into the prescribed HFHZ bank account
• Review terms of sale or loan documents available and update the records
• Ensure all beneficiary information is correct, including phone numbers and addresses.
• Listen to customer’s story and determine if the loan can be collected.
• Visit the beneficiaries frequently to verify that improvement occurred and refresh the beneficiaries on their obligations towards the loan with the agreed timeframe
• Offer advice or refer customers to debt counsellors
• Record new commitment to repay loan
• Gathering and provide the National Office with proper justifications and validating that the loans are indeed bad debts that will not be recovered within the renegotiated time frame
• Initiate repossession proceedings in accordance with the contract terms
• Follow the Zambian Laws when dealing with debt collection.
• Print reports for management

Education and Experience required:

• Diploma in accounting, Marketing or its equivalent from a recognized institution
• 2 years’ experience in a client direct contact, service, collections or sales environment

Skill (Special Training or Competence):

• Result oriented, self-starter and Innovative
• Interpersonal skills
• Planning and Organising
• Good communication skills ( Both oral and written)
• Reading comprehension and writing skills
• Active listening and emotional intelligence
• High degree of integrity and maturity
• Time and personal management
• Well organized with attention to detail
• Creative, problem-solver, resourceful, solution-oriented
• Demonstrated ability to work with self-confidence under tight timeframes
• Flexible, patient and compassionate

Key Behaviours:

• Sense of humour and positive attitude
• Interpersonal and intercultural sensitivity
• God fearing
• Skilled at working in teams and independently
• Committed and responsible
• Willing to work out of contractual hours during times of need.

KEY RELATIONSHIPS (excluding own line manager and staff)

Internal

• Programs Manager
• Senior Finance Officer
• National Accountant

External

• Beneficiaries

Travel rate:

The job holder will be required to travel in-country up to 15% of the time.

Selection Process:

Applicants will initially be evaluated based on documentation submitted with applications. Competitively ranked applicants may be tested and interviewed. Applicants must submit all requested documentations for them to be considered.

Application Mode:

Send an application letter, updated CV, copies of relevant professional certificates, NRC and names of three references addressing your application to the National Director. Email your applications to hfhzjobs@gmail.com or Habitat_HR@habitatzam.org.zm

Closing Date:

The closing date for applications is Friday, 10th June, 2016. Only shortlisted candidates will be contacted.
“HABITAT FOR HUMANITY ZAMBIA IS AN EQUAL OPPORTUNITY EMPLOYER”.

ICT AND COMMUNICATIONS VOLUNTEER , The Sani Foundation

ROLE: Short term ICT and Communications Volunteer

ENGAGEMENT PERIOD: 3 weeks

LOCATION: Lusaka, Zambia

APPLICATION DEADLINE: 10th June 2016

Summary of Position:

The Sani Foundation is an indigenous Zambian NGO whose vision is to facilitate the full inclusion of both rural and urban youth with intellectual disabilities into all aspects of society. People with intellectual disabilities are among the most marginalised population groups globally, and the Foundation is currently implementing the Sunshine Zambia Project (visit our Facebook page) that provides relevant and holistic education and training to prepare young adults for employment and independence within their community.

The Sani Foundation is seeking a short term volunteer to develop the following ICT and online communication and social media tools:

• Develop Sani Foundation website
• Sani Foundation newsletter
• Online peer-fundraising page
• Online donation platform

The volunteer will be responsible for coding, innovative design and layout. Ability to file clean copy on deadline is a must. The volunteer will get the opportunity to get detailed feedback on their work and guidance in crafting tailored tools to produce an engaging user experience across our digital platforms.

This position requires between 10-40 hours a week at any hours and any day per week as long as the requirements for meetings and other collaboration are met. The position is flexible to accommodate up to 100% remote work.

Requirements

• Proven working experience in web programming
• A solid understanding of how web applications work including security, session management, and best development practices
• Hands-on experience with network diagnostics, network analytics tools
• Basic knowledge of Search Engine Optimisation process
• Aggressive problem diagnosis and creative problem solving skills
• Strong organisational skills to juggle multiple tasks within the constraints of  timelines and budgets with business acumen
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.
• Committed and passionate for results
• Able to communicate effectively with team members and management

HOW TO APPLY:

To apply for this position send a cover letter, CV to info@sanifoundation.org with the subject line: “Application for ICT and Communications Volunteer Position”

Application deadline is Friday 10th June 2016. Please note that only successful candidates will be contacted

Country Manager: Malawi and Zambia, Solidaridad Southern Africa

Job Purpose:

To develop, implement and manage the Solidaridad Network strategy in Malawi and Zambia

Reporting to:

Regional Director

Key Responsibilities:

To develop and implement programmes in Malawi and Zambia

Identify programme opportunities and potential partners

Work with the SM: Investments and the regional team to identify potential investors and funders and to develop a strategy to work with them

Develop a programme strategy for Malawi and Zambia - for 3-5 years, and identify and develop shorter term projects or programmes for immediate implementation

To ensure that the country office and programmes are sustainable in the long term

Ensure financial sustainability through investments, partnerships and fund-raising

Ensure organisational sustainability by hiring, developing and managing the right people to carry out the programmes, and ensuring they have appropriate resources

Develop, implement and monitor adherence to, policies, systems and procedures in support of the work

To build a solid reputation for Solidaridad in Malawi and Zambia

Develop and build relationships with the private and public sector agencies in the agriculture and sustainable development sector in Malawi and Zambia and in the region

Represent Solidaridad in strategic national forums and thematic working groups

Contribute to country and regional policy and strategy discussions

Become a preferred partner for impact investment

Contribute to the Solidaridad network strategy and thinking

Participate constructively in processes to improve Solidaridad strategy, policies and practice.

Knowledge management

Document lessons from the Malawi and Zambia programmes and share at relevant internal and external platforms (e.g. Solidaridad network meetings, country and regional conferences)

Ensure the organisation is learning continuously by accessing and sharing information from the environment in which the organisation works, and by sharing knowledge and experience between team members in the country and region.

Set up, develop and manage the Solidaridad Zambia office

Set up and manage an office infrastructure – including premises, equipment, resources

Identify, employ and manage a programme, and finance and admin team to staff the office and carry out its work

Manage systems and policy development and implementation for financial controls, programme and project management, administration, and HR management

Ensure compliance to governance best practice standards and to statutory requirements in Zambia

Requirements:

Masters degree in relevant field (agriculture/ development finance / economics / development) or equivalent postgraduate certificate

At least 10 years work experience – at least 5 of which have been in senior management positions

Experience of attracting investment and raising funds

Knowledge:

Extensive knowledge and understanding of agricultural commodities development and markets, landscape management, standards, in the African Context.

Knowledge of the development sector and development finance

Business Development and impact investment strategies

Understanding of socioeconomic and political context in Zambia

Skills:

Systems thinking

Management of programmes and projects

Management of people

Management of budgets and finances, cost-benefit analyses

Management of funder and investment relationships: proposal and report writing

Risk management

Excellent written and oral communication skills with individuals and groups Good computer skills – use of Excel, Word, PowerPoint etc.

Behaviours:

Well networked in Malawi and Zambia, and in the sector

Consultative leadership – but able to make decisions and move forward when needed.

Entrepreneurial mind-set

Confident and able to interact at senior level with decision makers in government, regional bodies and corporate, and the Solidaridad network

Team leader – able to motivate and support team members in a diverse cultural context

Willingness to travel extensively in the region

Capacity for working hard

Flexibility - able to handle changing conditions and adapt to them rapidly.

HOW TO APPLY:

Send your CV and motivation letter by email to the Managing Director willys@solidaridadnetwork.org.
Please specify in the subject of the email the position you are applying for.

Private Sector Development and Investment Specialist, Zambia

For over 50 years and in 146 countries, ACDI/VOCA has empowered people in developing and transitional nations to succeed in the global economy. Based in Washington, D.C., ACDI/VOCA is a nonprofit international development organization that delivers technical and management assistance in agribusiness, financial services, enterprise development, community development and food security in order to promote broad-based economic growth and vibrant civil society. ACDI/VOCA currently has approximately 34 projects in 26 countries and revenues of approximately $174 million.

Private Sector Development and Investment Specialist, Zambia

ACDI/VOCA is currently seeking a Private Sector Advisor for an anticipated USAID-funded Project in Zambia. The project’s expected primary focus is to improve nutrition and food security through enhanced agricultural development and rational management of natural resources The Private Sector Advisor will provide leadership and technical inputs for all project objectives. Possible start date is early 2017 and this key position is subject to ACDI/VOCA being awarded the program.

Responsibilities:

• Serves as the principal advisor to the COP on private sector and small enterprise development.
• Works closely with farming communities, entrepreneurs, relevant partners, and ministries to enhance and engage private sector development and investment in activity field sites.
• Supports the Chief of Party in attaining project goals and objectives by providing technical advice and direction.
• Leads development and implementation of strategies to strengthen private sector investment in the targeted value chains
• Ensures integration and synergies across project components.

Qualifications:

• Strongly preferred Master’s degree or equivalent in agriculture, economics, marketing, business administration, or related area or equivalent.
• At least 6 years of relevant experience, one of which should be in Zambia.
• At least five years of experience managing and coordinating market development activities strongly preferred.
• Specific experience in commodity trading, input distribution systems or both.
• Ability to show progressive advancement in a career with established private sector entities. Responsibilities for high-level transactions must be shown.
• Some experience with USAID programs desired, but not required.
• Proven understanding of local financial systems and programs to development agricultural development.
• Demonstrated ability to work collaboratively with institutional and private sector partners and stakeholders in Zambia.
• Strong knowledge of local agribusiness sector
• Excellent writing and communication skills.
• Ability to use the latest ICT technology and computer software programs.
• Professional fluency in English required.

HOW TO APPLY:

Please apply online at http://acdivoca.bosmaxhire.net/cp/?E5556E361D43515B7E59192F77501C6803627B4D. No phone calls please. Only finalists contacted. Women and minorities encouraged to apply. EOE.

Communication Specialist - Technical Advisor , UNICEF Zambia

UNICEF Zambia invites applications from suitably qualified individual national consultants for the following vacancies;

1. Communication Specialist - Technical Advisor (Water Supply, Sanitation and Solid Waste Management) to support Ministry of Local Government and Housing (MLGH) to strengthen communications for improving hygiene practice and improve the public and stakeholders’ understanding and appreciation of the achievements being made, and the challenges being faced and the existing opportunities in the Water Supply and Sanitation Sub-sector as the country embarks on a mission of realizing the Sustainable Development Goals. For details please visit http://www.unicef.org/about/employ/?job=496007.
   Apply online, please NOTE that NO hard copy applications will be accepted.

‘’UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization’’

HOW TO APPLY:

1. For details please visit http://www.unicef.org/about/employ/?job=496007.

Senior Budget Assistant , UNICEF Zambia

UNICEF Zambia invites applications from suitably qualified individuals to apply for the vacancy below;

Senior Budget Assistant - Fixed-Term Appointment, GS-7 (General Service Category, Level 7), for 1 year (renewable) to be based in Lusaka. The incumbent will work under the general supervision of the PM&E Manager, He/ She will Perform a variety of specialized tasks in support of the preparation, monitoring, and control of country office budget and performance data, involving several different sources of funds, information gathering and analysis of data/trends. Performs a variety of information collecting, monitoring, technical, and administrative services of moderate scope and difficulty in support of programme management activities. For more details please visithttp://www.unicef.org/about/employ/?job=496088.

Apply online by 9 June, 2016, please NOTE that NO hard copy applications will be accepted.

‘’UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization’’

HOW TO APPLY:

For more details please visit http://www.unicef.org/about/employ/?job=496088.