Cavmont Bank Limited is a diversified financial institution with 19 outlets across the country that provides high quality products, services and financial solutions to the Retail and Corporate markets. We are looking for an outstanding Human Resource with extensive experience in high profile and complex environments to fill the following position: BRANCH ADMINISTRATOR – SOLWEZI
The position of Branch Administrator reports directly to the Branch Manager. The Branch Administrator is accountable for; managing the day-to-day operations of the Branch, prioritizing & allocating workload and ensuring the delivery & maintenance of exceptional customer service to both internal and external customers.
KEY RESULT AREAS (KPAS)
- Ensuring timely, efficient and correct cash control
- Effectively managing and controlling of tellers to provide excellent customer service and ensuring compliance with Bank rules and procedures in daily operations
- Ensuring daily reconciliation and balancing of office accounts
- Ensuring proper control of face value documents
- Checking of daily capturing protocol and monthly reports
- Taking responsibility for random balancing (Teller, Cash Assets)
- Ensuring timeous preparation and submission of statements with limited customer complaints
- Effectively managing card administration i.e. card distribution, the internal control over cards and card / PIN balancing, in accordance to Bank prescriptions
- Ensuring effective management of cheque book ordering processes
EXPERIENCE, KNOWLEDGE & SKILLS
- A minimum of 3 years’ general banking experience
- In-depth and up-to-date knowledge of Business and Administration Procedures Excellent interpersonal relationship, planning & organisational, problem-solving & Analytical and leadership skills
- A proven ability to work well under pressure while delivering results and meeting customer expectations
- Computer literacy essential (MS Office)
QUALIFICATIONS
- Complete Grade 12 Certificate with Credits (or better) in English and Mathematics
- A degree / diploma in Banking, Business or Commerce
We welcome applications from suitably qualified candidates, which include a cover letter and comprehensive curriculum vitae, via email only to, hr@cavmont.com.zm, no later than Friday 27th May 2016.
