HEAD E BANKING SUPPORT
Job Objectives
To ensure continuous uninterrupted operation of Electronic Channels and Infrastructure within agreed service levels.
Duties & Responsibilities
Manage the deployment, monitoring, maintenance, development, upgrade, and support of Applications, including, Card production systems and other Applications systems, and associated hardware.
Oversee implementation of projects relating to E-business, provide strategic support when required.
Ensure availability of Front End Processor (FEP), Internet banking applications, and all hosted application/services.
Maintain system up-time on the bank’s E-channels by providing first rate support and expedite resolutions of complaints/requests.
Liaise with service providers on resolution of technical issues.
Undertake and drive all product enhancement from E banking department that rides on FEP
Interface with vendors offering third party E-banking products and services.
Education Requirements
G12 – 5 O Levels graded credit or better including mathematics and English
Degree in IT related field (Grade Credit, 2:2 or better)
Professional certification A+, CCNA, etc
Experience
4 Years banking experience or in a related industry
Hands om experience on all the electronic channel applications, interfaces, protocols, hardware, and adjoining infrastructure support
Knowledge of the bank’s Core Banking Applications / OS’s – Finacle 10, Windows
Solutions architecture
Service level management
Ability to work under pressure
Candidates who meet the above requirements may send application letters and CV only, to careers.zambia@ubagroup.com by Monday 17th October 2016.
Job Objectives
To ensure continuous uninterrupted operation of Electronic Channels and Infrastructure within agreed service levels.
Duties & Responsibilities
Manage the deployment, monitoring, maintenance, development, upgrade, and support of Applications, including, Card production systems and other Applications systems, and associated hardware.
Oversee implementation of projects relating to E-business, provide strategic support when required.
Ensure availability of Front End Processor (FEP), Internet banking applications, and all hosted application/services.
Maintain system up-time on the bank’s E-channels by providing first rate support and expedite resolutions of complaints/requests.
Liaise with service providers on resolution of technical issues.
Undertake and drive all product enhancement from E banking department that rides on FEP
Interface with vendors offering third party E-banking products and services.
Education Requirements
G12 – 5 O Levels graded credit or better including mathematics and English
Degree in IT related field (Grade Credit, 2:2 or better)
Professional certification A+, CCNA, etc
Experience
4 Years banking experience or in a related industry
Hands om experience on all the electronic channel applications, interfaces, protocols, hardware, and adjoining infrastructure support
Knowledge of the bank’s Core Banking Applications / OS’s – Finacle 10, Windows
Solutions architecture
Service level management
Ability to work under pressure
Candidates who meet the above requirements may send application letters and CV only, to careers.zambia@ubagroup.com by Monday 17th October 2016.
