Job Title: Network Quality Senior Engineer
Department: Networks
Level: 5
Location: Lusaka
Job Purpose
To plan, design and optimise the regional Radio Access Network (RAN) for both voice and data, to meet the company’s business objectives in terms of capacity, quality and performance targets as set out in the Airtel Group engineering guidelines.
Reporting to Network Quality Manager, the main duties will be to:
- Accountable for ensuring Network Quality of Service
- Coordination with TSG, CSD team to capture and analyse the customer complaints and resolution
- Daily basis NW performance check and corrective initiatives.
- Tracking of Optimization activities and close coordination with Partners, Sub-Contractors in order to ensure right implementation
- Quality assurance coordination for all new implementation and Changes/ Modification.
- Parameter Change Control and adherence to Approval Management. Pre & Post Changes assurance.
- Regulatory KPIs measurement and assurance to meet all KPIs
- ZBM coordination, Zonal Partner team coordination
- MAPA values and formula assurance
Required Skills & Knowledge
Educational Qualifications & Functional / Technical Skills
- Bachelor’s Degree in Electronics and Communications OR IT/Computer Science
- Able to operate in a performance driven organization
- Should have led technical function of a similar scale
Relevant Experience (Type of experience and minimum number of years)
- 6-9 years’ experience with concentrated experience of >4 years in GSM telecom industry with hands-on in 3G, 2G RAN/CORE domain and specific to Ericsson, NSN and Huawei.
- Work experience in RAN system Quality and RAN Optimization skill sets.
- Deep understanding of 2G & 3G RAN KPIs
Other requirements (Behavioral etc.)
- Business awareness
- Excellent interpersonal skills
- Excellent and effective communications skills, both orally and in writing
- Customer Oriented
- Good team player.
- Strong Co-ordination & Review Management Skill
- Thorough end to end knowledge to micro manage problems
- Strong Driving Ability
- Immaculate convincing powers so that is able to drive MS & MC Partners.
- Strong Inter Group Communication and Interpersonal skills.
- Team Player and Needs to transfer skills
Closing Date:
Suitable candidates are required to send their application & Curriculum vitae to jobs@zm.airtel.com. Closing date for applications is Friday 28th August, 2015.
Please Note that due to the high volume of applications received, only shortlisted candidates will be contacted.
