Revenue Clerk job at Zambia Revenue Authority (ZRA)

In line with our corporate priorities aimed at ensuring the optimisation of revenue collection and increased tax compliance on the one hand and the need to effectively manage the numerous challenges and opportunities in the fast changing business environment on the other, we are seeking highly motivated, result-oriented, well-qualified and experienced professionals to fill the following vacancies in the Domestic Taxes Division

Revenue Clerk

Reporting directly to Assistant Inspector, the job holder will be responsible for supporting Technical staff through providing clerical services and best practices in maintaining taxpayer’s records.

Duties

• Maintain taxpayers files safely and traceable in filing cabinets and monitors their movement
• Sorts, classifies, and opens files according to filing index
• Files all correspondence and index taxpayers files timely
• Issues files in Central Registry to authorized users and receive them as they are returned
• Secures the Registry at all times and restrict access to the registry to ensure records
• Provides effective mail management services by ensuring that accurate registers for incoming and outgoing mail are in place to avoid mail delays and or misdirection. To ensure that files are kept in a secure manner
• Reports any unauthorized access to the files registry
• Ensures that all files that need new folders are replaced
• Mans the refunds counter
• Attends to taxpayer inquiries when on duty and inform supervisors when they are required
• Verifies identity of persons collecting refund cheques
• Collects receipts from cash office, sort according to sections and distribute to the relevant sections

Requirement

• Grade twelve (12) School Certificate or General Certificates of Education (GCE) equivalent
• Minimum Certificate in Accounting, Business Administration, Law, Economics
• A diploma will be an added advantage
• Minimum of year experience

Other skills

• High level of integrity
• Interpersonal skills
• Good communication skills
• Analytical skills
• Confidentiality
• Computer skills – Word and Excel

Only candidates who meet the above role specifications and competencies should apply enclosing their detailed CVs, photocopies of their academic/professional qualifications.

Director – Human Resource
Zambia Revenue Authority
P.O. Box 35710
Lusaka

Closing date is 27th August, 2015