Airtel Zambia Jobs - Zonal Operations Engineer Job in Kitwe

Department: Networks

Vacancy: Zonal Operations Engineer

Level: TBC

Location: Kitwe

Job Purpose

Responsible for overseeing all active Network operational activities in regional switch site, support in activation of new sites, and new active node integration. Ensure all related faults in the network are resolved within defined time frame, perform node backup and alarm monitoring. Perform basic routine maintenance and periodic health check on all active nodes. Ensure Network node availability.

Support in Network project Expansion and roaming activation. Perform basic switch configuration and roaming activation. Ensure weekly reporting of operational activities, outages and accomplished network improvement.

Reporting to NOC Assurance Manager, the main duties will beto:

Operations

• Ability to prepare data transcript and execute core configuration command.
• Support in activation of new sites, and new node integration.
• Support in Acceptance test plan (ATP) for new nodes integration.
• Perform daily node backup and alarm monitoring
• Ensure availability of all active network nodes (Core, BSS, Transmission, MPBN, IN and VAS) and its interface links.
• Perform basic routine maintenance and periodic health check on all active nodes (Core, BSS, Transmission, MPBN, IN and VAS)
• Interface with NOC/2nd line support on escalated issues and ensure timely resolution.
• Support to resolve customer’s complaint.
• Support in analyzing fault and investigating root cause.
• Coordination of approved field Activities in your domain
• Support both Software and Hardware upgrade on Network Element.
• Perform weekly reporting of operational activities, outages, Backups alarms and accomplished network improvement.
• Supervise all third party node integration and maintenance activities within your domain

Reporting

• Provide Emergency/Monthly/weekly network reports
• Collate weekly outages, alarm and backups
• Measure KPIs of Core Networks and report variance.

Monitoring

• Monitor Network node availability
• Ensure adherence to SLA where necessary to ensure Airtel interest is not jeopardize at all times

Required Skills & Knowledge

Educational Qualifications  & Functional / Technical Skills	Bachelor’s Degree in Telecommunication Engineering Able to operate in a performance driven organization
Relevant Experience (Type of experience and minimum number of years)	4+ years Core Networks Operational experience in GSM environment Technical knowledge on Network Switching Systems, MPBN, SIGTRAN, SIP, Transmission, IN and VAS Basic troubleshooting skills on Network Elements. Experience in different network vendor area, such as Ericsson, Huawei, etc
Other requirements (Behavioral etc.)	Business awareness Excellent interpersonal skills Customer Oriented Good team player. Can Do Attitude Ability to Learn Proactive Innovative Responsible

Closing Date:

Suitable candidates are required to send their application & Curriculum vitae to jobs@zm.airtel.com. Closing date for applications is Friday 28th August, 2015.

Please Note that due to the high volume of applications received, only shortlisted candidates will be contacted.