INFORMATION TECHNOLOGY SPECIALIST

Job Title: Information Technology Specialist

Purpose of the Job

To assist in ensuring that all ICT infrastructure – hardware and software, is up and running and to provide technical support to both the users and systems with the ability to implement bespoke systems.

Key responsibilities

• System Support – The Job occupant is expected to ensure that all systems are readily available to users and running optimally.
• Administering Printers – The job holder is expected to ensure that outsourced printing solution is working without any downtime.
• Maintaining Daily Backups – To ensure that daily backups of systems and user files are backed up.
• Servicing ICT Equipment-Ensure that all ICT equipment is serviced and working optimally to ensure smooth running of business.
• Preparation of reports – The office bearer should be able to generate user-defined reports from the database and other standard reports such as printer utilisation reports and internet usage report.
• General support and Installation of Applications-See to it that the required applications are installed on user Computers and carry out daily user support on user-end queries
• Any other tasks that may be assigned from time to time.

Qualifications

• Bachelor of science in Computer Science or related field
• Grade 12 certificate
• Certification in MCP, Cisco etc.
• Knowledge of any programming languages.
• Structured Query Language (SQL) Server and Oracle

Other requirements specific to the role

• Programming Skills
• Troubleshooting skills.
• Keeping abreast with changes in Technology

Send the application letter and CV to: email: ho@prudential.co.zm

OR

Head of Human Resource
Prudential Life Assurance
Finsbury Park
PO Box 31357
LUSAKA