Job objective(s)
To establish and maintain positive customer relationships, plan and deliver an effective marketing strategy and monitor the progress of new and existing products; as well as provide operational management support on a day-to-day basis
Duties & Responsibilities
- Own responsibility for the Business Office – Market Facing & Customer Service functions
- Entrench growth by market dominance and market share multiplication
- Ensure effective Customer Service Delivery
- Ensure that the overall budget of the Business Office is met and surpassed
- Ensure that the Bank’s/ Regulatory Authorities’ policies and guidelines are complied with at all times
- Responsible for brand and ambiance management
- Keep up to date with business environment information with the objective of identifying business opportunities and maximizing them
- Ensure optimal utilization of resources (material, human) made available in business operations
- Network with all potential clients in all relevant categories of own locality
- Perform other tasks as assigned by Head, Retail Banking
JOB REQUIREMENTS
- Full Grade 12 certificate with 5 credits or better including mathematics & English
- First degree in business related field (Grade credit, Lower Second or better)
- 4 years Retail Banking experience
- Knowledge of Credit packaging and Marketing
- Passion for business development and proven ability for liabilities and risk asset acquisition
Interested candidates meeting the requirements above may send CV to careers.zambia@ubagroup.com by Wednesday 13th January 2016.
Only successful candidates will be contacted.
