Job Title: Customer Service Officers
Duties & Responsibilities
- Ensure proper management of the customer service desk.
- Handle all enquiries and relate directly with customers.
- Assists to cross sell bank’s products and services.
- Timely account opening and issuance of welcome pack to customers
- Ensure that banking hall is clean at all times and well stocked
JOB REQUIREMENTS
- Full G12 certificate with 5 credits or better including English and Mathematics
- Diploma from a recognized institution.
- 3 years experience in a similar role
